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MultiCare Capital Urology, Olympia

MultiCare Capital Urology

Urology • Olympia, WA

About

The page describes MultiCare Capital Medical Center, a private, full-service hospital in Olympia, WA (Capital Mall area). It’s a 107-bed community hospital opened in 1985 and part of the MultiCare Health System. Services cover a broad range of medical care for the South Sound region (Thurston, Mason, Lewis, Grays Harbor counties). The center emphasizes evidence-based care and continuity of care with community-based services. Key details: address at 3900 Capital Mall Dr SW, Olympia; phone 1-360-754-5858; headquarters in Olympia; industry: Hospitals and Health Care; privately held; part of MultiCare Health System.

Clinic Type

Urology

Address

Capital Urology, McPhee Rd, MultiCare (exact street address not fully provided in extracted text)

Phone

360-596-4614

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 8am - 5pm

Telehealth

Yes

Services Offered

  • urology
  • urologic surgery
  • robotic-assisted urological surgery
  • bladder/urinary tract care
  • kidney stone treatment
  • erectile dysfunction treatment
  • prostate care
  • urinary tract infections
  • incontinence management
  • vasectomy
  • penile prosthesis
  • ureteroscopy
  • UroLift
  • bladder tumor removal
  • kidney stone laser and shockwave surgery
  • minimally invasive robotic surgery

Technology & Equipment

  • robotic-assisted urological surgery
  • advanced diagnostic methods
  • ROBOt-assisted surgical technologies (implied)

Team

  • Amy Smith — PA-C
  • Patrick Murray — MD
  • David Elkins — PA-C
  • Leslie N. Heggen — PA-C
  • Richard N. Greene — MD

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the clinic hours?

Monday - Friday: 8am - 5pm. Holidays: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Patrick Murray): 4.8/5 (based on 71 reviews) (71)
  • MultiCare official site (Dr. Patrick Murray): 4.7/5 (457 (aggregated provider ratings))

Patients praise

  • Highly regarded, knowledgeable, and professional medical staff and doctors
  • Clear communication and thorough explanations from providers
  • Efficient in-office experience once seen by a provider
  • Convenient local access for patients in the Olympia area

Common complaints

  • Difficulty reaching the office by phone
  • Poor, dismissive, or incompetent front-office staff service
  • Significant delays in scheduling and processing referrals
  • Lack of responsiveness to patient messages and post-surgery concerns

"The entire staff were friendly and very helpful... The practice runs very efficiently from the check-in desk to the providers. Super short waits, discussions are never rushed."

— Patient review on LocalityBiz

"The Doctors and Medical staff are great! That's where it stops! The office staff are the most incompetent, dismissive and condescending people I've ever dealt with!"

— Patient reviews on Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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