Texas Tech Physicians
Internal Medicine • Odessa, TX
About
Texas Tech Physicians Odessa offers internal medicine services at the Odessa location as part of the West Texas, multi-location medical group. The practice is part of the larger Texas Tech Physicians network, the region’s largest group medical practice, providing primary and specialty care across five offices in Lubbock, Amarillo, Midland, and Odessa, with the Odessa site serving adult internal medicine needs. Address listed for Odessa: 701 W 5th St, Odessa, TX 79763.
Clinic Type
Internal Medicine
Address
701 W. 5th St., Odessa, TX 79761
Phone
432.703.5507
suzanna.cisneros@ttuhsc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the contact number for questions?
432.703.5507
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Texas Tech Physicians ProviderMatch (Internal Medicine): 4.9/5 stars (232 ratings)
- Vitals (Dr. Suresh Prasad): 4.3/5 stars (98 ratings)
- Vitals (Dr. Kalpana Prasad): 4.8/5 stars (35 ratings)
- Birdeye (Texas Tech Family Practice Center): 4.2/5 stars (137 reviews)
Patients praise
- Physicians described as knowledgeable, skilled, and professional
- Patients appreciate doctors who take time to listen and provide clear explanations
- Some reports of efficient service and minimal waiting times for specific providers
- Successful management of chronic conditions such as diabetes and hypertension reported by some patients
- Compassionate and caring demeanor noted in certain medical staff and physicians
Common complaints
- Difficulty reaching the office by phone and long hold times
- Reports of unprofessional or rude staff interactions
- Concerns regarding appointment scheduling and long wait times at the clinic
- Frustration with communication, including unreturned calls or messages via the patient portal
- Some patients feeling unheard or dissatisfied with the quality of medical advice provided
"He takes the time to listen, never rushing you, he really... remembers his patients too!! Love Dr. Prasad, I recommend him highly."
— Vitals (Dr. Suresh Prasad review)"They never answer the phone to make appointments... I was hung up on 4 times before the robot even finished. Then left on hold and never spoken too."
— Birdeye (Texas Tech Physicians: Endocrinology review)"I spent two hours on hold trying to reach the clinic to speak to someone in the office and have never had good luck reaching anybody in a timely manner since then."
— LocalityBiz (Texas Tech Physicians: Permian Basin-Odessa review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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