Texas Tech Physicians Family Medicine

Family Medicine • Odessa, TX

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About

Texas Tech Physicians Odessa offers family medicine services as part of the West Texas-based, multi-specialty medical group. The Odessa location is part of the largest group medical practice in the region, delivering primary care and other health services through TTU Health Sciences Center-affiliated providers. The organization emphasizes expert clinicians, integrated care, and access across multiple West Texas offices (including Lubbock HQ and Amarillo, Midland, and Odessa). For specifics on a Odessa family medicine provider or appointment details, contact Texas Tech Physicians Odessa directly at their Odessa office.

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Clinic Type

Family Medicine

Address

701 W. 5th St., Odessa, TX 79761

Phone

432.703.5201

Email

suzanna.cisneros@ttuhsc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.texastechphysicians.com/clinics/odessa/family-medicine.aspx

Services Offered

Well-baby Exams
Urgent Care
Screenings
Routine Physicals
Psychological Counseling
Obstetrics
Minor Surgery
Immunizations
Annual Well-Woman Exams
Family Medicine

Insurance & Payment

—

Languages Spoken

English

FAQs

What services are provided by Family Medicine?

Well-baby Exams, Urgent Care, Screenings, Routine Physicals, Psychological Counseling, Obstetrics, Minor Surgery, Immunizations, Annual Well-Woman Exams, Family Medicine.

What services are offered by Texas Tech Physicians Family Medicine Odessa?

The practice provides a range of services for acute and chronic care including well-baby exams, urgent care, screenings, routine physicals, psychological counseling, obstetrics, minor surgery, immunizations, annual well-woman exams, and family medicine.

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Texas Tech Family Practice Center): 4.2/5 (137 reviews)
Healthgrades (Dr. Bonnie Carter): 4.7/5 (19 reviews)
Birdeye (Texas Tech Physicians: Endocrinology): 4.7/5 (206 reviews)
Texas Tech Physicians Provider Page (Dr. Debbie Smith): 4.8/5 (62 ratings / 36 reviews)

Patients praise

High patient satisfaction with specific individual physicians (e.g., Dr. Debbie Smith, Dr. Bonnie Carter)
Providers described as professional, kind, and attentive listeners
Appreciation for thorough medical histories and personalized care from specific doctors

Common complaints

Difficulty reaching the office via phone or scheduling appointments
Long wait times during visits
Perceived unresponsiveness or lack of follow-up from medical staff
Some negative reports regarding physician bedside manner and effectiveness of care
Dissatisfaction with administrative staff and customer service

"Dr. Smith was very sweet, really listened to my concerns, and was very personable. Definitely look forward to future visits with her :)"

— Dr. Debbie Smith Provider Page

"We absolutely love our pediatrician but we can never get anyone to answer the phone when we call the pediatrician office. I just called 6 times and no one answered."

— User Review (via aggregator)

"Poor doctor’s, who do not bother to return patients calls regarding urgent issues."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].