Ear, Nose and Throat Care | Waukesha, WI

Ear, Nose and Throat (ENT) • Oconomowoc, WI

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About

Ear, Nose and Throat Care at ProHealth Care in Waukesha, Wisconsin provides otolaryngology services for infants, children, and adults. The clinic treats ear disorders, hearing loss, sinus conditions, allergies, sleep apnea, throat conditions, and head and neck tumors, offering surgical procedures including adenoidectomy, balloon sinuplasty, ear tube surgery, septoplasty, and tonsillectomy. Specialized care includes pediatric ENT, hearing evaluations, and treatment for Down syndrome-related ENT conditions.

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Clinic Type

Ear, Nose and Throat (ENT)

Address

N16W24131 Riverwood Drive, Waukesha, WI 53188

Phone

262-696-0808

Email

CustomerRelationsOnlineInquiry1@phci.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.prohealthcare.org/medical-services/ear-nose-throat/

Services Offered

Ear, nose and throat care
Otolaryngology (ENT)
Hearing loss care
Adenoidectomy
Balloon sinuplasty
Ear tube surgery
Inspire therapy
Nasal surgery
Palate surgery
Septoplasty
Sinus surgery
Tonsillectomy
Allergies and sinus/nasal conditions care
Sleep apnea
Throat conditions (difficulty swallowing, GERD, hoarseness, laryngitis, sore throat)
Pediatric ENT care
Hearing evaluations
Down syndrome ENT care

Team

Melissa Hertler — MD
David Linn — MD

Insurance & Payment

—

Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: positive

ProHealth Care ENT overall: 4.8/5 (420)
Dr. Melissa Hertler: 4.9/5 (313)
Dr. David Linn: 4.8/5 (423)
Dr. David M. Nienhuis: 4.1/5

Patients praise

Patients frequently praise doctors for being knowledgeable, experienced, and thorough in their care
Many reports of excellent, efficient, and friendly staff interactions, from reception to medical assistants
Appreciation for clear, understandable explanations of diagnoses and treatment plans, including the use of visual aids
Successful outcomes for complex or chronic conditions like hearing loss, thyroid issues, and sleep apnea

Common complaints

Occasional reports of rushed appointments or feeling rushed by providers
Complaints regarding communication style, such as feeling ignored or treated apathetically by certain doctors
Logistical issues related to clinic navigation, parking, and facility access for patients with mobility limitations

"They all took the pain out of the visit. Everyone was kind, helpful and so sweet. Thank you so very much. We love you all!"

— Moreland ENT - Oconomowoc Patient Review

"Dr Hertler seemed to be in a big hurry to leave the treatment room. I had a couple questions for her but she left so quickly I didn't have the opportunity to ask."

— ProHealth Care Patient Review

"He (Dr. Kass) offered a quick and accurate diagnosis of my medically rare throat condition and was very reassuring of my prognosis. Excellent bedside manner."

— Moreland ENT Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].