Urology at Oakland Medical Center - Kaiser Permanente
Urology • Oakland, CA
About
- The Kaiser Permanente Oakland Medical Center is a medical practice entity in Oakland, CA, part of the Kaiser Permanente Northern California network. - Notable for its healthcare focus and pediatric residency leadership, the center includes staff such as Betsy Hayes (Associate Program Director, Pediatric Residency) and Laila Fox (Care without Delay services Director). - Salary data highlights show physicians earning around $253k/year, registered nurses about $150k/year, and patient care coordinators around $55k/year. - The page emphasizes the center’s affiliation within Kaiser Permanente, with a strong regional presence and connections to other Kaiser sites and medical centers. - If you’re specifically seeking Urology services at this Oakland site, the page does not provide detailed information about urology programs, specialists, or services.
Clinic Type
Urology
Address
3600 Broadway, 4th Floor, Department 40 Oakland, CA 94611
Phone
510-752-6789
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Opening Hours
Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.; Saturday and Sunday, Closed; Monday through Friday, 8:30 a.m. to 5 p.m. (clinic contact hours)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
We want to speak to you in the language that you’re most comfortable with when you call or visit us.
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
If you have questions, please call us at
1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call
1-800-443-0815, seven days a week, 8 a.m. to 8 p.m.
Medi-CalRx information
You can call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 4.6/5 stars (1,985 reviews)
- WebMD (Dr. Carl Thomas): 3.0/5 stars (9 ratings)
- Vitals (Dr. Paul E. Li): 3.2/5 stars (5 ratings)
- Healthgrades (Dr. Nadya Cinman): 5.0/5 stars (2 reviews)
Patients praise
- Professional and skilled clinical staff and technicians
- Effective treatment and positive surgical outcomes for some patients
- Clear and informative communication from certain providers
- Good availability of virtual care and telehealth options
- Overall medical center experience rated positively by a significant portion of patients
Common complaints
- Long wait times for appointments and phone services
- Concerns regarding bedside manner and communication skills of some providers
- Perception of being treated as a number or feeling unheard
- Dissatisfaction with staff support and administrative processes
- Reports of inconsistent or perceived poor quality of care from specific physicians
"Just horrible horrible wait times for phone services, for in person appointments, never enough staff at the pharmacy or for anything."
— Birdeye (Kaiser Permanente Oakland Medical Center review)"Dr. Li performed an important procedure for me. He and his team were skilled, professional, and informative."
— Vitals (Dr. Paul E. Li review)"She saved me... I felt respected... Listened & answered questions... Appointment wasn't rushed."
— Healthgrades (Dr. Nadya Cinman review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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