KOC Ortho

Orthopedic • Oak Ridge, TN • Since 1939

About

The Knoxville Orthopaedic Clinic (KOC) is a East Tennessee-based orthopedic care provider with 50+ physicians across 7 offices in the U.S. (East Tennessee). They offer surgery, urgent care, physical/occupational therapy, imaging (X-ray, MRI), orthotics, and sports medicine. Key Oak Ridge-related detail: KOC operates an Oak Ridge urgent care location as part of its network, with other offices in Knoxville, Powell, Morristown, Harriman, and more. For Oak Ridge specifics, contact the Oak Ridge Urgent Care location as part of KOC’s extended East Tennessee coverage.

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Clinic Type

Orthopedic

Address

1422 Old Weisgarber Road, Knoxville, TN 37909, US

Phone

865-558-4400

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.kocortho.com/locations/

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

Twitter Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.7 out of 5 stars (overall Knoxville Orthopaedic Clinic) (1,017 reviews (aggregated))
Birdeye: 4.9 out of 5 stars (Tennessee Orthopaedic Alliance East Tennessee, Oak Ridge) (367 reviews)
Orthopedic Reviews: 5 out of 5 stars (Dr. Michael A. MacKay, Oak Ridge location) (12 reviews)
Yelp: 2.2 out of 5 stars (Knoxville Orthopaedic Clinic) (54 reviews)

Patients praise

Many patients praise specific doctors for being professional, compassionate, and attentive listeners
High quality of clinical care and successful outcomes for some patients
Staff described as friendly and courteous in positive experiences

Common complaints

Long wait times for appointments and in the office
Dissatisfaction with phone systems and hold times
Perceived lack of empathy or professionalism from some staff and providers
Frustration with administrative or scheduling processes

"MY DAUGHTER HAD AN APPOINTMENT AT 1:50 AND WASNT SEEN TIL AFTER 4. ONLY RECEIVED A 5 MINUTE VISIT FOR THE DOCTOR AND LEFT AT 4:17. THE MOST UNPERFESSIONAL AND UNAPOLOGETIC COMPANY ."

— Birdeye (Review of Knoxville Orthopaedic Clinic)

"Dr. Mackay really listened to me concerning the issues I had. He diagnosed the problem, prescribed new medicine, and he made me feel like he really cared about me as a person and not just a number."

— Orthopedic Reviews (Review of Dr. Michael A. MacKay)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

KOC Named ‘Best Physical Therapy’ for Fourth Year in a Row - KOC Ortho — Sep 25, 2025
KOC Adds Three New Physicians, Enhancing Specialized Care Across Region - KOC Ortho — Aug 22, 2025
KOC Breaks Ground on New Alcoa Clinic - KOC Ortho — Dec 11, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.