Respiratory, Critical Care, and Sleep Specialists

Patients praise

• Detailed and undivided attention during in-person visits
• Professional, knowledgeable, and personable staff
• Effective communication and clear explanation of conditions/treatments
• Thorough examinations and active listening to patient concerns

Common complaints

• Difficulty and shortness in communication over the telephone
• Complaints regarding bedside manner and lack of professional introductions
• Perceived lack of attention to patient care and assessment
• Concerns about accurate diagnosis and transparency with treatment plans