Carbon Health

Urgent Care • Novato, CA • Since 2015

About

Carbon Health operates a technology-enabled primary and urgent care network, including in-person and virtual visits, with services such as urgent care, testing (cold/flu/COVID), STI testing, and next-day turnaround. They run clinics nationwide in the U.S. (13 offices across the country, including in California) and offer telemedicine as part of a unified care model. Note: As of February 2026, Carbon Health filed for Chapter 11 bankruptcy protection to address substantial debt. Relevance to "Novato, CA Urgent Care - Vintage Oaks - Carbon Health Novato": - Carbon Health is a nationwide urgent care provider; however, the provided highlights do not confirm a specific Novato, CA location or a Vintage Oaks campus. - For alternatives in Novato, CA, you may also explore nearby urgent care options in Marin County or San Francisco Bay Area. Key details to know: - Industry: Hospitals and Health Care; Type: Private - Founded: 2015; Headquarters: Sunnyvale, CA (note: U.S. presence includes multiple California offices) - Services: Urgent care, primary care, telemedicine, testing (including COVID/flu), workplace health, STI testing - Status: Active company with bankruptcy filing in Feb 2026 (Chapter 11) - Contact: support@carbonhealth.com, info@carbonhealth.com; phone numbers available on their site - Website: carbonhealth.com

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Clinic Type

Urgent Care

Address

132 Vintage Way, #F5, Novato, CA 94945

Phone

+1 (415) 539-3241

Email

support@carbonhealth.com

Opening Hours

Every day 9:00 AM – 7:00 PM

Website

https://carbonhealth.com/en/locations/novato-ca-vintage-oaks

Telehealth

Virtual Urgent Care, Virtual Primary Care

Services Offered

Urgent Care
Virtual Urgent Care
Virtual Primary Care
Workplace Health
General Urgent Care Visit
UC Follow-up
TB Read (TB testing/clearance)
Cold and flu symptoms
Sore throat
Urinary tract infection
Drug Test
Cough
Injury
TB Read

Insurance & Payment

—

Languages Spoken

English

FAQs

What are the hours for Urgent Care at Vintage Oaks?

Every day 9:00 AM – 7:00 PM

Do you offer Virtual Urgent Care?

Yes, Virtual Urgent Care is available.

What other services does this location offer?

Virtual Primary Care, Workplace Health, Urgent Care.

How can I book an appointment?

Reservations are easy to set up via their app.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye / General Aggregates: 4.7 out of 5 stars (332-374 reviews)
Zocdoc: 4.9 out of 5 stars (59 reviews)
Apple Maps: 2.7 out of 5 stars (43 reviews)

Patients praise

Professional and thorough medical care
Kind and personable staff
Clean facility
Easy online appointment scheduling via the app

Common complaints

Long or unexpected wait times even with appointments
Perceived lack of professionalism or confusion among staff
Inconsistent quality of care between different practitioners

"Great service. I was seen on time. Staff and dr were great."

— Birdeye review by Natasha Turner

"Horrible experience, besides the fact that they said I had to wait almost an hour when I got there ,everything that could go wrong was wrong. Everyone seems confused, uninformed unprofessional..."

— Apple Maps review by JLara J.

"Carbon Health is hit-or-miss. You could see someone who's experienced, you could see someone who graduated last week, you could see someone incompetent."

— Apple Maps review by Anne R.

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.