Elephant Ear Hearing Aid Center, Inc.
Speech and Hearing Services • Novato, CA
About
Elephant Ear Hearing Aid Center, Inc. in Novato, CA offers in-office and in-home hearing testing, hearing aid selection and fitting, repairs, and cleaning for all makes and models. The center provides noise suppression, earmolds for swim and sleep, and hearing loss assessments to determine candidacy and find personalized solutions for individual hearing needs.
Clinic Type
Speech and Hearing Services
Address
500 Professional Center Drive Suite 511, Novato, CA 94947
Phone
(415) 761-9598 / (415) 493-6419
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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In-office payment, In-home service payments
Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Healthy Hearing, Yelp, and company website: 5.0/5.0 average rating (16 verified patient reviews on Healthy Hearing, with additional positive testimonials on the company website)
Patients praise
- Professional, knowledgeable, and experienced care from owner Joel Duguay
- Highly attentive follow-up and personalized customer service
- Patient and compassionate, particularly with elderly clients
- Thorough, clear explanations of hearing tests and equipment options
- Modern, clean, and comfortable office facilities
Common complaints
- No negative themes or complaints found in indexed reviews.
"Joel is very thorough and knowledgeable... I noticed his interactions with some other patients and was really impressed with how kind and patient he was with some other older patients who needed extra instructions and guidance."
— Patient testimonial from elephantearhearing.com/testimonials"Absolute BEST in service, knowledge, customer care... Joel provides the best, top tier service; patient in dealing with elderly who can’t hear; super professional and knowledgable. I can’t say enough!"
— Yelp/Company website testimonialSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- AudioNova | Your Hearing Care Center at 2201 Broadway, Oakland, CA — Dec 16, 2025
- California Hearing Center Voted #1 Private Practice — Mar 16, 2026
- California Hearing Center Announces Availability of Oticon — Feb 9, 2026
- TUESDAY, SEPTEMBER 2, 2025 Ad - Miracle-Ear Hearing Aid Center - Ontario - Argus Observer — Sep 2, 2025
- First Elephant Seal Pup Of The Season Born In Marin County | Novato, CA Patch — Jan 2, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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