Elliott Eye Doctors - Norton
Optometry • Norton, MA
Clinic Type
Optometry
Address
316 West Main Street, Norton, MA 02766
Phone
(508) 223-5552
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Opening Hours
Monday 9:30 am - 5:30 pm; Tuesday 9:00 am - 5:30 pm; Wednesday 9:30 am - 7:00 pm; Thursday 9:30 am - 5:30 pm; Friday 9:00 am - 5:00 pm; Saturday 9:00 am - 1:00 pm; Sunday Closed
Emergency Care
Eye emergencies such as severe pain in the eye, or foreign objects puncturing the eye require immediate attention. Contact us immediately.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the business hours?
See opening hours above: Mon-Sat varying times; Sun Closed.
Do you offer emergency eye care?
Yes. Eye emergencies such as severe eye pain or a foreign object require immediate attention.
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown, Healthgrades: 10 ratings mentioned on Healthgrades (49 reviews listed on BestProsInTown)
Patients praise
- Knowledgeable and thorough doctors and staff
- Wide selection of eyewear and frames
- Helpful service in emergency eye care situations
- Some patients report a welcoming and friendly atmosphere
Common complaints
- Reports of poor customer service and sarcastic or dismissive staff attitude
- Complaints regarding pressure to purchase eyewear after appointments
- Issues with eyewear quality, such as frames breaking or screws/lenses coming out frequently
- Concerns about order accuracy and lack of communication or follow-up
"I truly recommend this business. The staff here are great and knowledgeable. They have a pretty good selection of glasses to choose from."
— Yelp user review"Terrible experience. I should have never gone back... i also hate how this office is all about the sale. as soon as the exam is over he sets you up with one of the girls to make a sale."
— RateMDs user review"Glasses are constantly breaking or they ordered the wrong ones or the screws or lenses always come out. And now they don't even call back with your reminder."
— MapQuest user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optician Online - Elliott & Heath Opticians celebrates 60 years and historic revelation — Jul 25, 2025
- New Chipping Norton Specsavers sponsors football and cricket | Witney Gazette — Feb 22, 2026
- New Chipping Norton Specsavers sponsors football and cricket | Oxford Mail — Feb 22, 2026
- Lea+Elliott Announces New President/CEO as Jack Norton Prepares to Retire | Aviation Pros — Sep 22, 2025
- Edward R. Nicholls | University of Utah Health — Feb 2, 2026
Information sourced from the clinic's website as of .
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