Family Medicine in Northampton, MA - Primary Care

Primary Care • Northampton, MA

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About

Mass General Brigham Primary Care Clinic at Northampton, located at 15 Atwood Drive, Suite 201 in Northampton, MA, offers primary care and family medicine services. The clinic has multiple physicians on staff including family medicine doctors and nurse practitioners who provide care for routine medical issues and wellness visits.

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Clinic Type

Primary Care

Address

Mass General Brigham Primary Care Clinic at Northampton, 15 Atwood Drive, Suite 201, Northampton, MA 01060

Phone

413-586-9313

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Family%20Medicine/near/Northampton%2C%20MA?page=1

Emergency Care

Not specified

Services Offered

Primary Care
Family Medicine
Specialists
Physicians

Insurance & Payment

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Notes mention providers may accept more insurance plans than shown; please confirm when setting up appointment.

Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Mass General Brigham - Dr. Timothy V Parsons: 4.9 out of 5 (484 ratings, 179 reviews)
Mass General Brigham - Dr. Julia Flum-Stockwell: 4.8 out of 5 (327 ratings, 141 reviews)
Mass General Brigham - Dr. Miranda S Balkin: 4.7 out of 5 (185 ratings, 69 reviews)
Mass General Brigham - Dr. Julia M De Almeida: 4.8 out of 5 (188 ratings, 59 reviews)
Healthgrades - Dr. Albert Agomaa: 4.9 out of 5 (49 ratings, 42 reviews)
Birdeye - Northampton Family Medicine: 2.5 out of 5 (22 reviews)

Patients praise

many individual physicians are highly rated for being compassionate, thorough, and attentive listeners
long-term patient satisfaction with established relationships spanning decades
collaborative approach to treatment and decision-making reported by many patients
high levels of professionalism and clear communication from specific doctors

Common complaints

reports of unprofessional or uncaring staff behavior
complaints regarding long wait times and understaffed labs
some patients feeling unheard or dismissed by specific providers
instances of misdiagnosis or perceived lack of sympathy

"Dr. Tim Parsons is an experienced, skillful, and compassionate provider of care. I'm so grateful to have him on my care team and he's been my general practitioner for many years now."

— Patient review for Dr. Timothy V Parsons

"I don't feel like the doctors hear you out or show any sympathy when you are explaining your concerns, and nurses are not always in a good mood (I get they are overworked, but thats not an excuse). The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time."

— Patient review for Northampton Family Medicine

"Poor attitude and doesn't listen... She seemed rushed and not interested in answering simple questions. I had one chronic pain issue that she misdiagnosed. I would not recommend her to anyone, and the office staff were uncaring and robotic."

— Patient review for Dr. Katherine Jarrell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.