Baptist Health Medical Center-Little Rock

Critical Care Medicine • North Little Rock, AR

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About

Baptist Health Medical Center-Little Rock in North Little Rock, Arkansas operates a Critical Care Department with six intensive care units totaling 118 beds, including ICU South (36 beds for medical and respiratory illnesses), ECCU (12 beds for extracorporeal membrane oxygenation), CVICU (18 beds for cardiovascular surgeries), Coronary Care Unit (18 beds), Surgical Intensive Care Unit (18 beds), and Neuro Intensive Care Unit (16 beds for craniotomies, neurological emergencies, and strokes.

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Clinic Type

Critical Care Medicine

Address

9601 Baptist Health Drive, Little Rock, AR 72205

Phone

+1 501-202-3000

Email

dana.heifner@baptist-health.org

Opening Hours

24 Hours/Day, 7 Days/Week

Website

https://littlerock.baptisthealthcareers.com/

Emergency Care

Level 2 Trauma Center; Emergency Department open 24/7; treats over 60,000 patients annually

Services Offered

Critical Care/Cardiovascular Surgery
Critical Care Department with multiple ICUs
ICU South 36 beds
ECCU 12 beds
CVICU 18 beds
Coronary Care Unit 18 beds
Surgical Intensive Care Unit 18 beds
Neuro Intensive Care Unit 16 beds

Insurance & Payment

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Languages Spoken

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FAQs

What are Baptist Health Little Rock’s Critical Care/Cardiovascular Surgery services?

The Critical Care Department consists of 6 ICUs, including ICU South with 36 beds for medical and respiratory illnesses, ECCU with 12 beds, CVICU with 18 beds for cardiovascular surgeries, Coronary Care Unit with 18 beds, Surgical Intensive Care Unit with 18 beds, and Neuro Intensive Care Unit with 16 beds for craniotomies, neurological emergencies and strokes.

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Baptist Health Urgent Care, NLR): 4.7/5 (2,432)
Healthgrades (Dr. Victor Vargas): 3.2/5 (40)
Birdeye (Dr. Angela K. Nutt): 4.9/5 (63)
Real Patient Ratings (Rebecca Alex Shaffer, APRN): 4.8/5 (141)

Patients praise

attentive, thorough, and compassionate care from specific providers
clear explanation of treatments and health plans
friendly and welcoming office atmosphere in some practices
staff described as knowledgeable and responsive in certain clinics

Common complaints

long wait times and appointment delays
perceived lack of communication or unresponsiveness from staff
unprofessional or dismissive demeanor from some medical and front-desk staff
challenges with scheduling and accessing care
dissatisfaction with billing and administrative processes
concerns regarding thoroughness of exams or quality of care provided

"I rate the ER department management a minus 100... Management needs to look very hard at the lack of communication to patients in the ER."

— LocalityBiz review for Baptist Health Medical Center-North Little Rock

"DR Vargas is not interested in your health. Waited 2 hours for him to tell me he didnt even have time to hear what I was there for!!"

— Healthgrades review for Dr. Victor Vargas

"Patients consistently praise Dr. Ryan Strebeck and the clinic staff for their exceptional care and friendly, welcoming atmosphere. Dr. Strebeck is repeatedly described as thorough, detailed, and attentive."

— Real Patient Ratings summary for Dr. Ryan Strebeck

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.