One Medical

Internal Medicine • North Chicago, IL

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About

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Clinic Type

Internal Medicine

Address

415 N LaSalle Drive, Chicago, IL 60654

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon-Fri 8AM–6:30PM; Tue 8AM–5PM; Wed 8AM–4PM; Thu 8AM–6PM; Fri 8AM–4:30PM; Sat–Sun: Closed

Website

https://www.onemedical.com/locations/chi/rivernorth/

Telehealth

Available

Services Offered

Primary care
Internal Medicine
Preventive care
Physicals and screenings
Chronic disease management
Mental health services
Mindset by One Medical (mental health)
Women’s health (general primary care)

Team

Steve Chacko — Provider
Sara Leso — Provider
Maureen Suter — Provider
Helen Eleni Xenos — Provider
Olivia Childs — Provider

Insurance & Payment

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Appointments are billed to you or your insurance; copays or deductibles may apply

Languages Spoken

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FAQs

What services are offered at the River North One Medical office?

Primary care for adults, preventive care, mental health, chronic disease management, and more; specialty coordination through affiliation with RUSH.

Do I need a membership to book an appointment?

Book online, no membership needed.

What is primary care?

(From page) Primary care overview and role of One Medical as a primary care provider.

Do you take my insurance?

(From page) Information about insurance accepted and how copays/deductibles may apply.

Can I use One Medical if I have insurance that isn’t accepted by your offices?

(From page) Clarification on insurance acceptance and alternatives.

How can I contact my primary care provider?

(From page) Contact methods and appointment options.

Can I get lab work done at One Medical?

(From page) Lab services are available and lab hours listed separately.

Which appointment type should I use?

(From page) Guidance on appointment types (same/next-day, online booking, etc.).

Can you refill my prescriptions? Or help me get a new prescription?

(From page) Prescription refills and new prescriptions through the clinic.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye/ZipAppointments: 4.5 out of 5 stars (44 reviews (based on Birdeye data))

Patients praise

Clean and modern office environment
Efficient and organized staff
Professional and communicative healthcare providers
Ease of use with the app-based scheduling and communication system
Minimal wait times for appointments

Common complaints

Concerns regarding the value of the membership fee versus the ability to schedule timely appointments

"One of the best doctor experiences I have ever had. The office is fantastic—brand new, super clean, and very organized. From the moment I walked in, the front desk staff was nice and helpful. What impressed me most was the balance of efficiency and care."

— Birdeye User Review

"The medical staff is good but you're paying a fee to get appointments in a timely manner, which doesn't usually. If I wanted to see my provider, ..."

— Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.