Northwestern Medicine

Gastroenterology • North Chicago, IL

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About

Northwestern Medicine is a nonprofit, Chicago-based health system affiliated with Northwestern University. It operates a network of 12–14 hospitals and dozens of clinics in Illinois, including the flagship Northwestern Memorial Hospital and facilities in North Chicago. The system offers comprehensive services across specialties such as gastroenterology, oncology, orthopaedics, cardiology, pediatrics, neurosciences, and women's health. It partners with Feinberg School of Medicine, Lurie Children's Hospital, and the Ryan AbilityLab, and focuses on advanced treatments, research, and breakthrough discoveries. Key contact: 1-844-662-8837.

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Clinic Type

Gastroenterology

Address

251 E Huron St, Chicago, Illinois 60611, US

Phone

184466238837

Email

rsumugod@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nm.org/conditions-and-care-areas/gastroenterology

Services Offered

Gastroenterology
Endoscopy
Colonoscopy
Upper GI Endoscopy
Digestive Health
Interventional Endoscopy
Gastroesophageal Reflux Disease (GERD)
Pancreatobiliary program
Functional bowel and neurogastro motility program
Barrett's Esophagus
Esophageal program

Technology & Equipment

Endoscopy
Colonoscopy
Upper GI Endoscopy
Interventional Endoscopy
Diagnostics and Therapeutics for Digestive Disorders

Team

Gastroenterology team, Board-certified — Board-certified gastroenterology and hepatology team

Insurance & Payment

—

Languages Spoken

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Awards & Accreditations

Northwestern Memorial Hospital Nationally recognized in Gastroenterology & GI Surgery (No. 10)

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Northwestern Medicine Official Provider Pages: Consistently high average ratings (often 4.5–5.0/5.0) for individual gastroenterology providers on the official Northwestern Medicine platform (Over 1,600 ratings for some individual providers)
Birdeye (Lake Forest Hospital Digestive Health): 5.0/5.0 (4 reviews)
Birdeye (Winfield location): 3.7/5.0 (7 reviews)

Patients praise

High level of professionalism and knowledge among gastroenterologists
Compassionate and empathetic bedside manner
Thorough explanations of conditions, procedures, and test results
Clear and effective communication throughout the patient journey
Effective, skillful performance of procedures like endoscopies and colonoscopies

Common complaints

Reports of condescending or rude staff in some administrative interactions
Occasional complaints regarding scheduling processes or lack of communication about records

"Dr Manuel has done four of these procedures over the years and I cannot think of one time that I wasn't well cared for. He thoroughly explains the results of my procedure and has a great bedside manner."

— Northwestern Medicine Patient Review (Dr. David M. Manuel)

"I have had Dr. Martini as my GI Dr. for decades. He is so knowledgeable and each time I have any new GI issue, he knows how to make me feel better and back to normal in no time. I always tell him to 'please never retire'."

— Northwestern Medicine Patient Review (Dr. Frank G. Martini)

"Extremely condescending and rude staff at this location. Northwestern has hit an all time low and I won't be back."

— Yelp Review (Digestive Health Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Northwestern opens endoscopy center at Central DuPage - Crain's Chicago Business — May 1, 2026
Northwestern Hospitals Once Again Rank Among Best in the Nation - News Center — Jul 29, 2025
Northwestern Medicine Grayslake Outpatient Center continues to expand – Shaw Local — Apr 23, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.