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Gastrointestinal Institute, Normal

Gastrointestinal Institute

Gastroenterology • Normal, IL

About

Gastrointestinal Institute, LLC is a small, patient-centered gastrointestinal care provider based in Normal, Illinois, with 3 offices nationwide. The practice focuses on comprehensive digestive health services, including early detection procedures such as colonoscopies, delivered by a dedicated 2-person team. Key details: - Industry: Hospitals and Health Care; Specializes in comprehensive digestive healthcare and GI procedures. - Location: Headquarters in Normal, IL (2200 Jacobssen Dr, Normal, IL 61761) with multiple Illinois offices. - Contact: info@ilgastro.com; Phone (309) 451-1123. - Services and focus: Gastrointestinal care, colonoscopies, GI diagnostics, patient-centered care.

Clinic Type

Gastroenterology

Address

2200 Jacobssen Dr., Normal, IL 61761

Phone

(309) 451-1123

Email

info@ilgastro.com

Opening Hours

Monday - Thursday: 8:30 AM – 4:00 PM; Friday 8:30 AM - 2:00 PM

Telehealth

Available

Services Offered

  • Gastroenterology
  • Gastrointestinal care
  • Colorectal screening
  • Digestive health evaluation
  • Endoscopy (implied by context)
  • Colonoscopy (implied by context)
  • Treatment planning
  • Patient-centered care

Team

  • Gastrointestinal Institute Team, Board-certified gastroenterologists and medical staff — Gastroenterology care team

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the hours for scheduling an appointment?

Monday - Thursday: 8:30 AM – 4:00 PM; Friday: 8:30 AM - 2:00 PM.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Promallu (aggregated data): 4.9/5 (199 reviews)

Patients praise

  • clean and professional facility environment
  • caring, thorough, and attentive medical staff
  • efficiency in appointment scheduling and procedure turnaround
  • good value compared to hospital-based procedures

Common complaints

  • delays in receiving test results
  • concerns regarding communication and professionalism of individual providers
  • past allegations of medical malpractice or poor treatment outcomes for specific doctors at the practice

"Dr. Matter is so unbelievably caring, thorough and as present as possible. He always explains everything and listens to any concerns. I think this doctor office may be the nicest and most attentive doctor office I have EVER been too."

— Patient review via Promallu

"I've had to get an endoscopy and colonoscopy done in the last 2 years. This place exceeds my expectations of professionalism. Very clean and professional ..."

— Patient review via Yelp

"He used my mother as a Guinea pig to try a new Hep C treatment. She would have survived had she had a transplant BEFORE the treatments."

— Patient experience/complaint regarding Dr. Stephen Matter via Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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