WNY Ear, Nose & Throat

Otolaryngology (Ear, Nose, and Throat) • Niagara Falls, NY

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About

WNY ENT in Niagara Falls, NY provides ear, nose, and throat services for adults and children. The clinic offers diagnosis and treatment for conditions including hearing loss, sinus issues, nasal polyps, deviated septum, throat and voice disorders, and sleep apnea. In-office balloon sinuplasty is available as a minimally invasive option for sinus relief.

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Clinic Type

Otolaryngology (Ear, Nose, and Throat)

Address

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Phone

(716) 675-5711

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.wnyent.com/

Services Offered

Ear, nose & throat (ENT) services for adults and children
in-office balloon sinuplasty
nose and sinus conditions diagnosis and treatment
throat, voice and neck conditions diagnosis and treatment
ear/hearing conditions diagnosis and treatment
online scheduling (HIPAA-compliant online scheduler)
patient resources
seminars and educational events (in-person/online)
new patient onboarding
telehealth/online scheduling portal

Technology & Equipment

In-office balloon sinuplasty
HIPAA-compliant online scheduling
patient portal
online bill pay (EasyPay)

Team

David Lafferty, Otologist (specializing in hearing loss and complex ear conditions) — DO
Daniel Tomasulo, Physician Assistant — PA

Insurance & Payment

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Online payment options via EasyPay (external portal), Phone scheduling and payments by call during business hours

Languages Spoken

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Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.4/5 stars (93 reviews (for Dr. Raymond Paolini Jr.))
RateMDs: 2.4/5 stars (19 reviews (for Dr. Raymond Paolini Jr.))
Vitals: 4.2/5 stars (16 reviews (for Dr. Parag Parikh))

Patients praise

High level of medical expertise and successful surgical outcomes for some patients
Prompt and concise communication of health information when it occurs
Praise for specific practitioners like Dr. Cipolla and others within the practice
Efficient and professional care reported by some reviewers

Common complaints

Perceived arrogance, condescension, and lack of bedside manner from specific providers
Complaints regarding rude or unhelpful administrative and office staff
Patients feeling rushed during appointments and post-operative follow-ups
Reports of diagnostic disagreements and dismissiveness of patient pain or distress

"The NP there is great and the staff are great but Dr Paolini is the worst dr I have ever been too. He is arrogant and belittles his patients even when they are in pain."

— Healthgrades

"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively."

— LocalityBiz

"I WOULD NEVER RECOMMEND…Parag P Parikh, MD displayed himself incompetent of working people when they are in distress. He seemed to walk in the appointment thinking my condition was hypothetical..."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.