Family Medicine | Primary Care Providers

Patients praise

• providers described as caring, empathetic, and knowledgeable
• effective listening and communication skills reported by many patients
• efficient handling of routine physicals and referrals in some cases
• appreciation for long-term patient-doctor relationships

Common complaints

• difficulty accessing timely appointments
• lack of continuity of care due to doctor turnover or reassignment
• perceived lack of empathy or judgment from some providers
• frustration with administrative processes or lack of communication regarding doctor absences