Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Physicians
Family Medicine • Newport, KY
About
- Industry: Hospitals and Health Care; locations include multiple offices in Kentucky (HQ in Edgewood; Erlanger offices; listed Cincinnati, OH mailing address). - Services: Primary care-related operations under a physician group umbrella; linked to St. Elizabeth Physicians in Kentucky. - Employee insights: Nurse Practitioner and RN roles with salaries in the ~$75k–$120k range; overall employer rating ~3.6/5 from 97 reviews. - Relevance to “Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Physicians Newport”: The listing shows affiliations and geographic footprint in Kentucky, including locations within the Cincinnati metro area, but does not explicitly confirm a Newport/Ft. Thomas site under St. Elizabeth Physicians. May indicate alignment with St. Elizabeth Physicians network and nearby KY offices, possibly serving Newport/Ft. Thomas area through St. Elizabeth Physicians clinics. For precise Newport site details, consult St. Elizabeth Physicians Newport page or contact provided.
Clinic Type
Family Medicine
Address
20 Medical Village Dr, Edgewood, KY 41017, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- St. Elizabeth Physicians official website: 4.9 out of 5 stars (based on 1321 ratings) (1321 ratings (Primary Care - Newport))
- St. Elizabeth Physicians official website: 4.9 out of 5 stars (based on 720 ratings) (720 ratings (Primary Care - Newport Ovation))
- Birdeye: 4.2 out of 5 stars (based on 26 reviews) (26 reviews (Urology Newport/Ft Thomas))
Patients praise
- many patients praise individual doctors for being knowledgeable, caring, and thorough
- convenient location and access to various services in one place
- some patients report friendly and efficient staff interactions
- generally high star ratings for primary care services on official websites
Common complaints
- long wait times for appointments and while in the office
- perceived dismissiveness or lack of thoroughness by some providers
- difficulties with staff communication and administrative processes, including scheduling and returning calls
- frustration with misdiagnoses or perceived inadequate care in urgent care and specialty departments
- billing and insurance communication issues
"The people of St E's make the difference - they listen, care, and respond to all of my health concerns. They communicate well and answer any questions I may have. I trust them for all my healthcare needs."
— BusinessYab reviewer"I see Dr Loftus and she is amazing. I love her understanding, her bed side manner and she’s just an all around easy person to talk to. However, the staff that works at St. Elizabeth is no help what’s so ever. If I have an appointment, I can always guarantee it’s going to be running 30-60 min late."
— LocalityBiz reviewer"Appalling. I am 12 days post major surgery and called the office leaving a VM at 1pm, asking for a call back... Over 6 hours later, they are now closed, and still.no.call."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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