TPMG Newport News Internal Medicine

Internal Medicine • Newport News, VA • Since 1992

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About

TPMG (Tidewater Physicians Multispecialty Group) is a physician-led multispecialty group in southeastern Virginia, with over 220 primary care and specialty physicians and advanced practice clinicians across 87 locations. The organization focuses on delivering high-quality, patient-centered care at competitive costs and operates in the Newport News area, including TPMG City Center Family Medicine in Newport News and Lynnhaven Internal Medicine. They staff roles such as Medical Assistants and Patient Service Representatives, and actively share provider news and achievements. For Newport News Internal Medicine specifically, TPMG has a presence in the Newport News area as part of its broader network.

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Clinic Type

Internal Medicine

Address

3606

Phone

(757) 223-9168

Email

ROI@tpmgpc.com

Opening Hours

Please call for hours; same-day appointments available by calling early in the day

Website

https://www.mytpmg.com/location/newport-news-internal-medicine/

Telehealth

Virtual After-Hours Care available to established patients; more info via site button

Emergency Care

TPMG Newport News Internal Medicine partners with Sentara Urgent Care to provide urgent care after hours; on-call services available

Services Offered

Internal Medicine

Team

Jason P. Browder — DO
Amy Hatok — PA-C

Insurance & Payment

—

Please contact your insurance carrier for coverage details.

Languages Spoken

English

FAQs

What services are available during office hours?

Blood pressure checks, laboratory services, allergy shots and pro-time checks are available during office hours and do not require an appointment.

How are prescription refills handled?

Please request refills during your regular appointment or have your pharmacist fax the refill request; allow 24 hours for processing.

How are referrals processed?

Please request referrals during your appointment; allow 2-3 business days for processing with insurance.

Do you accept new patients?

Yes, Newport News Internal Medicine is accepting new patients.

Are after-hours or urgent care services available?

Virtual After-Hours Care is available for established patients; for urgent needs after hours, the office coordinates with on-call physicians and Sentara Urgent Care for extended care.

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (primarily based on Google reviews): 4.7 out of 5 stars (180 reviews)

Patients praise

Attentive, kind, and smiling front-office personnel in many instances
Efficient scheduling, including same-day or quick appointment availability
Compassionate, personalized care from clinical staff
Timely lab work turnaround times

Common complaints

Reports of rude, impatient, or unhelpful administrative/front-desk staff
Difficulties reaching the office by phone during business hours
Instances of poor customer service experiences

"I have never had an issue coming here; however, the out-processing receptionist would benefit from additional training in customer service, patience, and attentive listening."

— Birdeye review

"Amazing experience! Contacted TPMG this morning and was given a same day slot this afternoon! I have never had any issues or concerns coming here! I feel like part of the family!"

— Birdeye review

"One of the worst experiences I’ve ever had at a medical establishment. I went to check in with the receptionist who, very rudely, said I was at the wrong TPMG Internal Medicine office... "I guess people need to read better"."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].