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Urology in Newburyport, MA - Primary Care | Specialists | Physicians, Newburyport

Urology in Newburyport, MA - Primary Care | Specialists | Physicians

Urology • Newburyport, MA

Clinic Type

Urology

Address

Mass General Brigham Urology Clinic at Newburyport, 260 Merrimac Street, Newburyport, MA 01950

Phone

978-997-1400

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Mark LaSpina, DO — DO
  • J Mathieu Massicotte, MD — MD
  • Pablo Gomery, MD — MD
  • Thomas Edward Kingston, MD — MD
  • Graham M Lieberman, MD — MD
  • Marc Damian Manganiello, MD — MD
  • Anthony Michael Filoso, MD — MD
  • Jacqueline Marie Speed, MD — MD
  • Michael C Kearney, MD — MD
  • Alejandra K Balen, MD — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (Dr. Mark Laspina, DO): 4.6 out of 5 (27 ratings (5 written reviews))
  • WebMD (Dr. Paul Freedberg, MD): 3.5 out of 5 (26 ratings (1 written review shown))
  • Vitals (Dr. Paul Freedberg, MD): 3.3 out of 5 (not stated in snippet)
  • Mass General Brigham (Dr. Mark LaSpina, DO / clinic listing): 4.8 out of 5 (265 ratings; 101 reviews)

Patients praise

  • Compassionate, takes time, and listens (Dr. Mark Laspina)
  • Explained everything well; knowledgeable and trustworthy
  • Put patients at ease despite apprehension
  • Some patients report nothing major was done/possible scheduling or testing gaps (a mixed/neutral experience)

Common complaints

  • Perceived lack of compassion, dismissiveness, and curt communication (Dr. Paul Freedberg)
  • Poor follow-up/communication: no call back and difficulty getting answers
  • Unprofessional behavior (yelling/insult during exam) (Dr. Paul Freedberg)
  • Front desk answering phones described as very bad (Dr. Mark Laspina listing reviews)
  • Potential care coordination issues during telehealth/visit (doctor not knowing which patient; missing tests/blood/urine not done that day)

"“The doctor was good but the front desk is ridiculous at answering the phones. Very bad!!!!”"

— Vitals review excerpt for Dr. Mark Laspina

"“Dr. Laspina is the best urologist I have ever had... He’s very polite and takes his time addressing patients’ concerns...”"

— Vitals review excerpt for Dr. Mark Laspina

"“...has absolutely zero compassion... let me know I had cancer and gave my wife and I a 300 page book and no help or explanation...”"

— Vitals review excerpt for Dr. Paul Freedberg

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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