Crystal Run Healthcare

Family Medicine • Newburgh, NY • 12 locations in Hudson Valley and lower Catskill region locations

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About

Crystal Run Healthcare's Newburgh location at 1200 Route 300 offers family medicine and primary care along with multiple specialties including pediatrics, behavioral health and psychiatry, obstetrics and gynecology, pulmonary and critical care medicine, and physical medicine and rehabilitation. The clinic provides urgent care Monday through Saturday from 8 a.m. to 7:30 p.m. and Sunday from 8 a.m. to 5:30 p.m., as well as telehealth services.

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Clinic Type

Family Medicine

Address

1200 Route 300, Newburgh, NY 12550

Phone

845.725.0100

Email

noreply@optum.com

Opening Hours

Monday - Friday: 6:30 a.m.-5:30 p.m. Saturday: 7:30 a.m.-1:30 p.m. Sunday: Closed

Website

https://www.crystalrunhealthcare.com/locations/newburgh

Telehealth

Available

Emergency Care

Urgent Care on site

Services Offered

Family Medicine
Primary Care (Adult)
Pediatrics Primary Care
Behavioral Health & Psychiatry
Obstetrics & Gynecology
Pulmonary & Critical Care Medicine
Hospital Medicine
Orthopedics & Sports Medicine
Clinical Nutrition
Internal Medicine
Geriatric Medicine
Pediatrics
Urgent Care
Telehealth
Podiology? (not specified)

Insurance & Payment

—

Languages Spoken

English

FAQs

What are the hours for urgent care?

Urgent Care: Monday - Saturday: 8 a.m.-7:30 p.m. Sunday: 8 a.m.-5:30 p.m.

Where is Crystal Run Healthcare Newburgh location?

1200 Route 300 Newburgh, NY 12550 United States

Photos

What Patients Say

Overall sentiment across review platforms: mixed

MedicalRecords.com: 2.6/5 (137)
US News (St. Luke's Cornwall Hospital): 2/5 (N/A (US News Patient Experience Score))
Vivian Health (Newburgh Campus): 4/5 (2)
Birdeye (Epic Heart And Vascular Care): 4.8/5 (386)

Patients praise

Compassionate, professional, and knowledgeable medical providers and nursing staff
Positive experiences with specific procedures and surgical care
Efficient and friendly check-in processes at certain locations
High satisfaction with clinical outcomes and quality of specialist care

Common complaints

Difficulties with phone communication, hold times, and reaching staff
Concerns regarding administrative, billing, and scheduling processes
Specific complaints about pediatric care and hospital wayfinding/signage
Perceived lack of urgency or impersonal 'assembly line' care at some facilities

"Do not bring you kids here unless it is a true, time dependent emergency... The only good thing about this hospital was the daytime nurse."

— MedicalRecords.com review of St. Luke's Cornwall Hospital

"The doctor/physician assistant I saw was professional, knowledgeable, and listened to all of my concerns with full attention. Other than feeling like I was seen/heard, I did not wait very long to be seen."

— LocalityBiz review of Newburgh Urgent Care (Middletown Medical)

"Forget trying to reach anyone on the phone, it's a near impossibility... The only reason I continue to come back is because the care from the providers has been strong."

— LocalityBiz review of Crystal Run Healthcare Newburgh

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.