StarPro Physical Therapy Clinic

Physical Therapy • New Rochelle, NY • Since 2023

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About

StarPro Physical Therapy is a health services provider offering physical, occupational, and hand therapy. The New Hyde Park, NY–based company emphasizes personalized recovery plans using advanced techniques and equipment. It operates as a division within North Shore PLLC, and has expanded with locations in New York City (SoHo and Broad Street) in addition to its New Hyde Park base. The organization positions itself as a leading therapy provider across the state, with a growing staff and recent moves/locations to serve patients more conveniently.

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Clinic Type

Physical Therapy

Address

1333 B North Avenue, New Rochelle, NY 10804

Phone

914-303-8434

Email

customerservicebilling@starpropt.com

Opening Hours

Monday – Thursday 7:00 am – 8:00 pm; Friday 7:00 am – 6:00 pm; Saturday 8:00 am – 12:00 pm

Website

https://starpropt.com/office/new-rochelle-ny-north-avenue/

Telehealth

In-Clinic Telehealth

Services Offered

—

Team

Melanie Karol, Doctoral Degree, Physical Therapy, Ithaca College; Bachelor of Science, Clinical Health Studies; Graston/IASTM; Certified Pregnancy and Post Partum Exercise Specialist; Blood Flow Restriction Therapy — PT, DPT
Allison Scova, PT, DPT; ~3 years practice (details in bio) — PT

Insurance & Payment

Aetna
Cigna
Department of Labor (Workers’ Comp.)
ElderPlan
Empire/Anthem BCBS
Empire Plan (Optum)
Fidelis (participating locations)
GHI (Emblem Health)
HIP (Emblem Health)
Humana Medicare
MagnaCare
Medicare
No Fault (various carriers)
Northwell Health Clinical Integration Network IPA (NY)
Oxford
TRICARE
United HealthCare
VACCN
WellCare Medicare
Workers’ Comp. (various carriers)

Accepting most major insurance plans

Not specified in text

Languages Spoken

English

FAQs

What are the office hours?

Monday – Thursday 7:00 am – 8:00 pm; Friday 7:00 am – 6:00 pm; Saturday 8:00 am – 12:00 pm

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: very positive

Yelp, Clinic Website Testimonials: 4.9-5.0 out of 5 stars (Multiple reviews across platforms like Yelp and internal site testimonials)

Patients praise

professional and skilled staff
compassionate and friendly care
effective recovery and treatment outcomes
clean and comfortable environment
convenient and free parking

Common complaints

occasional patient discomfort during treatment procedures

"This place is great. I highly recommend. Staff is great. From jackie at the front desk to all the PT folks everyone is very professional accommodating and skilled!"

— Clinic Website Patient Testimonial

"Excellent, dedicated, compassionate, friendly staff. Have worked with Melanie Karol twice now and I highly recommend her and her colleagues at StarPro in New Rochelle."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

John J. Shlimoun - Physical Therapist in New Rochelle, NY — May 14, 2026
Nisha H. Shah - Physical Therapist in New Rochelle, NY — May 14, 2026
Nicholas Crecco, PT - Physical Therapist in Armonk, NY — Jun 11, 2026
Iorio v. Pro Clinix Sports Physical Therapy, Chiropractic Wellness, PLLC et al — Jul 6, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.