Family Medicine in New Paltz, NY - ProviderMatch

Family Medicine • New Paltz, NY

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Clinic Type

Family Medicine

Address

279 Main Street, Family Practice Center of New Paltz, New Paltz, NY 12561

Phone

845-231-5600

Email

medicalrecords@nuvancehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://findcare.nuvancehealth.org/specialty/Family%20Medicine/near/New%20Paltz%2C%20NY?page=1

Services Offered

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Team

Melissa A. Schiskie, DO, DO — Provider

Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades/WebMD: 4.0 - 4.1 out of 5 stars (13-28 ratings per provider)
WebMD: 4.5 out of 5 stars (12 ratings)
Optum: 4.9 out of 5 stars (100 responses)

Patients praise

Professional and kind medical providers
Attentive care and thorough follow-up from doctors
Easy-to-use patient portals for some services
Helpful and accurate clinical guidance

Common complaints

Difficulty reaching office staff by phone
Long wait times for appointments and office visits
Negative impact of organizational changes on office management
Inconsistent communication with patients regarding scheduling and procedures

"Dr.Denno is fantastic. I hate going to the Doctor, but Dr. Denno is by far the best doctor I have had in my life. He is very kind and caring and not at all smug or pretentious like other Doctors I have had. He always listens and is honest with you the whole time."

— WebMD user review of Dr. Matthew Denno

"Doctors are fine. Nurses are fine. Office staff is absolutely the worst I've ever experienced. No one answers phones. When you leave a callback number to avoid staying on hold for 30+ minutes... they never call you back."

— LocalityBiz user review of New Paltz Family Health Center

"I had an absolutely terrible experience with Optum in New Paltz, the doctors are fine but everything has gone downhill since Optum took over. It’s nearly impossible to reach the office without being transferred between lots of Optum intermediaries, and mistakes are frequently made."

— LocalityBiz user review of Optum Primary Care - New Paltz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.