The Urgent Care
Urgent Care • New Orleans, LA • Since 2004 • Multiple locations (Gretna, LaPlace, Mid-City/New Orleans area, Harvey) locations
About
The Urgent Care is a private family medical practice based in New Orleans, Louisiana, founded in 2004. It operates 7 offices across Southeast Louisiana, including locations in New Orleans (HQ), Metairie, Gretna, Harvey, and LaPlace, with a focus on urgent, affordable, all-inclusive care for families. Services are delivered by experienced providers in a community-focused setting, prioritizing comfort, convenience, and clinical excellence. Key details: - Headquarters: 231 N Carrollton Ave, New Orleans, LA 70119 - Other locations: Metairie, Gretna, Harvey, LaPlace - Contact: multiple local phone lines (regional numbers listed) - Website: theurgentcare.com If you’re specifically seeking care in Westbank/New Orleans or LaPlace, The Urgent Care operates clinics in Gretna, Harvey, and LaPlace for convenient access.
Clinic Type
Urgent Care
Address
4907 Prytania St, New Orleans, LA 70115; 4001 Lapalco Blvd Ste 10, Harvey, LA 70058; 231 N Carrollton Ave, New Orleans, LA 70119; 309 Belle Terre Blvd, Laplace, LA 70068; 148 Wall Blvd, Gretna, LA 70056; - additional locations implied in highlights
Phone
5046352273
immigration@theurgentcare.com
Opening Hours
Mon-Sun 8:00am-5:00pm
Telehealth
Available
Emergency Care
Emergency care not specified
Services Offered
Insurance & Payment
We accept most major commercial plans. Federal and state-issued insurance plans.
cash, credit/debit cards, insurance accepted, credit, check, Contactless payment
Languages Spoken
FAQs
Do you offer virtual visits?
Yes, we offer virtual visits.
What are your hours?
Weekdays 8:00am-8:00pm; Weekends 8:00am-5:00pm.
Do you accept insurance?
We accept most major commercial plans and federal/state insurance plans.
What are the prices for visits and common services?
Example costs listed: Virtual visit $79; Office visit $120; X-Rays $40-$180; Physicals $45-$120; STD/STI testing $50-$500.
What forms of payment are accepted?
Cash, credit, check; Contactless payment.
Do you have locations outside New Orleans?
Yes: Gretna, LaPlace, Harvey, and Mid-City areas are served.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Company Official Website (Gretna location): 4.7/5 (based on 1272 reviews) (1272)
- Unilocal: Not explicitly aggregated, but includes negative feedback experiences (12)
Patients praise
- Attentive, caring, and professional medical staff and nurses
- Clean and welcoming facility environment
- Efficient treatment and correct diagnosis for many patients
- Convenient, often quick turnaround times outside of busy periods
Common complaints
- Long wait times during busy periods or scheduled appointments
- Inconsistent service, including perceived lack of continuity of care or unread patient records
- Reports of staff attitude issues at the front desk
- Occasional complaints regarding administrative processes or difficulty managing severe illnesses
"The staff at the urgent care in LaPlace was amazing from start to finish. Everyone was attentive, kind and delightful."
— ScoreDoc review for LaPlace location"My recommendation would be to not come here if you actually have anything «URGENT» that needs to be seen by a doctor. If you are okay with waiting 3 hours on a Saturday afternoon... this may be a good option for you."
— Unilocal review for Westbank location"This spot gives appointment times, purports to adhere to them, but then seems to lack any mechanism for seeing patients within a reasonable amount of time of scheduled appointment."
— LocalityBiz review for New Orleans locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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