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Ochsner Health, New Orleans

Ochsner Health

Surgery (General, Bariatric, Colon and Rectal) • New Orleans, LA • Multiple locations in Louisiana (Destrehan, Lafayette, Jennings, Metairie, Slidell, etc.) locations

Clinic Type

Surgery (General, Bariatric, Colon and Rectal)

Address

13100 River Road, Destrehan, LA 70047 (example location listed under Colon and Rectal SurgeryLocations)

Phone

985-764-7669 (Destrehan location shown)

Email

patientadvocate@ochsner.org

Opening Hours

Mon–Fri: 8 a.m.-5 p.m. (examples shown for various locations; not a single consolidated hours for the entire department were explicitly listed)

Emergency Care

Open 24/7 (for some locations listed)

Services Offered

  • Colon and Rectal Surgery

Insurance & Payment

—

Languages Spoken

—

FAQs

What is the recovery time for minimally invasive vs open colon procedures?

For minimally invasive procedures, recovery may be 2 to 4 weeks; for open resections, 6 weeks to 8 weeks or longer.

Awards & Accreditations

  • High Performing in Colon Cancer Surgery (U.S. News & World Report)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • US News & World Report: 5/5 (46 reviews (aggregated for colorectal surgeons))
  • Healthgrades (Dr. Danielle Kay): 5.0/5 (1 review)
  • Healthgrades (Dr. Richard Awtrey): 4.9/5 (73 reviews)
  • Ochsner Health Verified Reviews: 4.9/5 (60 reviews)

Patients praise

  • highly skilled and knowledgeable surgeons and specialists
  • clear and thorough communication regarding procedures
  • attentive listening and respectful patient interactions
  • overall confidence in medical expertise and life-saving care

Common complaints

  • occasional concerns regarding communication and bedside manner
  • specific complaints about surgical outcomes and lack of follow-up in isolated cases
  • billing and insurance related frustrations

"He treats me with respect and considers what I say about what is going on with my body... Literally he has rescued me from death on more than one occasion."

— Healthgrades (Patient review for Dr. Herbert Mayer)

"Dr. Kay was great with my son who has special needs. She was friendly and listened carefully to us. We understood everything she said and didn't rush the appointment."

— Healthgrades (Patient review for Dr. Danielle Kay)

"During surgery Dr Hicks removed 4 inches of my ureter in error, which eventually led to a permanent ileostomy and substantial kidney damage. Hicks offered no apology."

— Healthgrades (Patient review for Dr. Terrell Hicks)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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