Find a Primary Care Doctor in New Iberia, LA

Primary Care • New Iberia, LA

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About

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Clinic Type

Primary Care (multi-location group)

Address

520 North Lewis Street Suite 100 New Iberia, LA

Phone

337.608.9280

Email

business@mdvip.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mdvip.com/physicians-directory/la/new-iberia

Services Offered

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Team

Kimberly Smith, MD, MD — Physician
Robert Hankenhof III, MD, MD — Physician

Insurance & Payment

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Languages Spoken

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FAQs

What is MDVIP?

MDVIP offers a comprehensive primary care program with smaller practices for more personalized care and the possibility of same-day or next-day appointments, plus after-hours availability.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Lourdes Physician Group: 4.9/5 (247 ratings/42 reviews and 220 ratings/19 reviews)
US News Health: 5/5 (32 reviews)
US News Health: 5/5 (40 ratings)
Healthgrades: 5/5 (11 reviews)
WebMD Care: 4.5/5 and 5/5 (25 ratings/2 reviews and 7 ratings)
Birdeye (Iberia Medical Center): 3.1/5 (168 reviews)

Patients praise

Doctors are frequently described as knowledgeable, compassionate, thorough, and excellent listeners
Many patients report strong, long-term rapport with their primary physicians
Efficient, timely service reported by some patients at specific clinics

Common complaints

Reports of rude, unprofessional, or dismissive front-desk and administrative staff
Difficulty in scheduling appointments or obtaining referrals/prescriptions
Concerns regarding office environment and lack of clear complaint-handling processes

"Kristen makes you feel seen and heard moments after stepping into the room. She shows genuine concern... I'd recommend her to anyone who needs a primary care provider."

— Lourdes Physician Group Patient Review

"The lady the does the scheduling and payments is so rude. Like I’m inconveniencing her or something. Doctors are great, but I’m not sure if I can handle another encounter with this lady."

— WebMD Practice Review

"The patient is the focus and she takes her time and is brilliantly up to date on her patient AND the latest in medical developments."

— Healthgrades Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].