Family Medicine in New Iberia, LA - ProviderMatch

Primary Care • New Iberia, LA

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About

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Clinic Type

Primary Care

Address

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Phone

911

Email

mychartsupport@fmolhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.lourdesrmc.com/specialty/Family%20Medicine/near/New%20Iberia%2C%20LA?page=1

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

Youtube Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: positive

Lourdes RMC ProviderMatch: typically 4.8 to 5.0 out of 5 stars on ProviderMatch systems (ranges from dozens to hundreds per provider)
Healthgrades: 4.1 out of 5 stars (9-11 reviews)
WebMD (Family Medicine Clinic): Low (mixed sentiment, specific clinic ratings not fully aggregated) (4 reviews)

Patients praise

doctors and nurse practitioners are described as caring, attentive, and thorough
providers are praised for listening well and explaining conditions in detail
strong bedside manner reported for many primary care providers in the area
convenient access and availability of appointments

Common complaints

rude front desk and administrative staff
poor responsiveness of nursing staff over the phone
concerns regarding unprofessional office environment and staff behavior
occasional complaints about lack of compassion or personal belief imposition

"I've been seeing Dr Viator for around 25 years, and will continue until l die or he retires."

— Patient review for Dr. Timothy Viator via Lourdes RMC ProviderMatch

"The lady the does the scheduling and payments is so rude. Like I’m inconveniencing her or something. Doctors are great, but I’m not sure if I can handle another encounter with this lady."

— Patient review for Family Medicine Clinic via WebMD

"Dr. Keidra's office is all about the patient: I have never been one of 20 waiting. She takes you when you were scheduled for. The patient is the focus and she takes her time and is brilliantly up to date on her patient AND the latest in medical developments."

— Patient review for Dr. Keidra Welch-Spencer via Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].