Yale New Haven Health Urgent Care

Pediatrics • New Haven, CT • Since 2008

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About

- Yale New Haven Health Urgent Care (a Yale New Haven Health affiliate) operates 20+ urgent care locations across Connecticut and New York, including in Brookfield, CT (HQ). - Services: high-quality urgent care for non-life-threatening illnesses and injuries, walk-in and 24/7 virtual urgent care, on-site X-ray and lab, pediatric and adult urgent care, COVID-19 testing/treatment, flu testing/treatment, rapid PCR, telehealth, and on-site labs. - Hours: 8:00 a.m.–8:00 p.m. weekdays; 9:00 a.m.–5:00 p.m. weekends/holidays; open year-round, with providers available at all times. - Accessibility: accepts insurance and self-pay; parking available at all locations. - Location note: While the page lists multiple CT/NY locations, it does not specify a dedicated pediatric-only site in New Haven. For pediatric urgent care in the New Haven area, consider visiting one of the Connecticut locations or using the 24/7 telehealth option for pediatric concerns.

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Clinic Type

Pediatrics

Address

Old Route 7, Brookfield, Connecticut 06804, US

Phone

860-650-3848

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ynhhs.org/urgent-care/services/pediatrics

Telehealth

Yes, 24/7 integrated telehealth service for virtual pediatric urgent care

Emergency Care

No emergency services stated; guidance on when to go to ER provided

Services Offered

Pediatric urgent care
Treatment for non-life-threatening illnesses and injuries
Flu shots and other vaccinations
School, sports, and camp physicals
Digital X-rays and lab work

Technology & Equipment

Digital X-rays
Lab testing

Insurance & Payment

Most major health insurance plans

The site notes that most major insurance plans are accepted; exact list not provided

Self-pay rates, Pay bill online (Billing and Insurance)

Languages Spoken

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FAQs

How much will my visit cost?

For information on the estimated cost of a self-pay visit, please visit our Price Transparency page.

Do you accept insurance?

Yes, we accept most major insurances. Your co-pay is collected and required at the time of service. Please visit our Accepted Insurance page for more information.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Urgi-KIDS): 3.3 out of 5 stars (40 reviews)
Birdeye (PM Pediatric Urgent Care): 4.4 out of 5 stars (1,304 reviews)
Solv (PM Pediatric Urgent Care): 4.9 out of 5 stars (780 reviews)

Patients praise

Kind, friendly, and attentive medical staff and doctors
Effective communication with children to keep them calm and heard
Efficient clinical care and professional medical expertise
Convenient access for urgent, non-emergency needs

Common complaints

Inconsistent scheduling or long wait times despite calling ahead
Frustration with front desk communication and service policies
Concerns about unprofessional or condescending interactions with providers
Lack of follow-up or administrative efficiency

"Front desk receptionist was very welcoming and friendly. Nurses were very nice and the Doctor was experienced and resolved our issue right away. Zero waiting time from beginning to end. The best pediatric urgent care in the area."

— Birdeye (PM Pediatric Urgent Care)

"I called this office asking if they had availability. They said yes 3 spots at 4pm. I drove thirty minutes to this office for my 2.5 year old to be seen... I show literally 3 minutes later and a guy at the front desk said they are full."

— Birdeye (Urgi-KIDS Pediatric Urgent Care)

"This place has gone downhill... the doctor was condescending when talking to me and had nothing to offer to help my very sick child... I won’t be coming back. The visit was a waste of time."

— Solv (PM Pediatric Urgent Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].