Overlake Clinics
Urgent Care • New Castle, IN • 4+ Urgent Care locations (Redmond, Issaquah, Bellevue Downtown, Newcastle) locations
About
- The page is about Overlake Medical Clinic, part of Overlake Medical Center & Clinics, based in Redmond, WA. - It outlines a range of services across medical disciplines (cancer care, childbirth/maternity, digestive health, heart and vascular, neurosciences, orthopedics, primary care, and concierge care). - Key contact: phone (425) 688-5000. - Website: overlakehospital.org/locations (Overlake Medical Clinic is the associated location page).
Clinic Type
Urgent Care
Address
Overlake Clinics Redmond Urgent Care — Creekside Crossing, 17209 Redmond Way, Redmond, WA 98052; Issaquah Urgent Care — 5708 E. Lake Sammamish Pkwy SE, Suite 102, Issaquah, WA 98029; Downtown Bellevue Urgent Care — Downtown 10223 NE 10th St, Bellevue, WA 98004; Newcastle Urgent Care — 13159 Newcastle Commons Dr, Newcastle, WA 98059
Phone
(425) 467-3687
joy.campbell@overlakehospital.org
Opening Hours
Evening and weekend hours at Urgent Care locations on the Eastside; wait times updated every five minutes on booking page
Telehealth
Yes (MultiCare Indigo Virtual Care)
Emergency Care
911 emergency
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
Are walk-ins welcome?
Yes, but you may reserve a spot online using the Get In Line tool.
Do patients need separate reservation slots?
Each patient should have their own wait list reservation and appointment time slot.
What if it is an emergency?
Call 9-1-1 immediately.
Wait times updated every five minutes; how should I use the booking page?
Wait times are updated every five minutes; please confirm the current estimate on the booking page before your visit. While we do our best to see you at your reserved time, Overlake Urgent Care treats patients based on medical need (triage), not arrival or reservation time alone.
Can I sign in to MyChart or use as a guest to Get in Line?
Reserve your spot before you arrive to save time at the clinic. Sign in to MyChart for a faster, paperless check-in, or continue as a guest — no account needed.
Who can sign up for Get in Line for another person?
If you are signing up for someone else, you must use their MyChart account to Get in Line.
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Consumers' Checkbook: 4.4/5 stars (5 (on Checkbook))
- UrgentCareMap: 4.4/5 stars
Patients praise
- Friendly and caring medical staff (nurses and doctors)
- Professional and attentive care
- Clean and comfortable facilities
Common complaints
- Some reports of unprofessional front desk staff
- Long or fluctuating wait times, particularly due to issues with online scheduling updates
"Absolutely terrible service and unprofessional front desk staff."
— Yelp user review"Patients frequently praise the friendly and caring demeanor of nurses and doctors, emphasizing their professionalism and genuine concern for patient needs."
— Wheree summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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