ChristianaCare Primary Care at New Castle
Primary Care • New Castle, DE • New Castle, DE (Primary Care) locations
About
ChristianaCare is a leading non-profit health system headquartered in Wilmington, Delaware, serving Delaware, parts of Pennsylvania, Maryland, and New Jersey. It includes Christiana Hospital and Union Hospital, a broad network of outpatient and preventive services, and centers such as the Eugene du Pont Preventive Medicine & Rehabilitation Center. The system operates multiple facilities across Delaware, with key locations in Newark (HQ), Wilmington, New Castle, Georgetown, and other sites, providing comprehensive inpatient, outpatient, and preventive care. For New Castle, ChristianaCare operates at nearby facilities and outpatient services within the network, supporting community health needs in the area.
Clinic Type
Primary Care
Address
Primary Care New Castle, New Castle, DE
Phone
484-446-3660
community-outreach@christianacare.org
Opening Hours
Monday, Tuesday, Wednesday - 7:30 a.m. to 7 p.m.; Thursday - 7:30 a.m. to 5 p.m.; Friday - 7:30 a.m. to 4:30 p.m.
Emergency Care
Not specified
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ChristianaCare-GoHealth Urgent Care (New Castle): 4.2/5 (39 reviews (ZocDoc))
- Family Medicine in Historic New Castle: 5.0/5 (271 ratings, 40 reviews (Family Medicine))
- ChristianaCare (General): 2.1/5 (6 complaints (ComplaintsBoard))
Patients praise
- helpful and friendly staff at specific locations
- some providers praised for listening to concerns and providing solutions
- generally positive ratings for urgent care locations
- convenient access to primary care and routine services
Common complaints
- poor customer service and rude office staff
- long wait times in emergency rooms and offices
- billing and coding errors, including charges for services not received
- difficulties with prescription refills and communication with offices
- perceived lack of accountability or responsiveness to complaints
"Unfortunately for the doctor, my review is based on the office staff and not the actual doctor. The people that work in this office are extremely unprofessional and very rude."
— MapQuest user review for ChristianaCare Primary Care at New Castle"I was charged for items I did not receive as well as coded for items that were not medications but were charged as such. They removed nothing."
— Better Business Bureau complaint regarding ChristianaCare hospital billing"I honestly prefer to go ..."
— ChristianaCare-GoHealth Urgent Care testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Celebrating Caregivers Who Help With Heart - ChristianaCare News — Apr 22, 2026
- ChristianaCare Breaks Ground on New Middletown Health Center - ChristianaCare News — Oct 2, 2025
- ChristianaCare and Police Join Forces to Support Neighbors With Behavioral Health Needs - ChristianaCare News — Aug 5, 2025
- Have a look at the next-gen ChristianaCare Airbus — Dec 18, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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