
Community Health Center of New Britain
Primary Care • New Britain, CT • Since 1972
About
- Community Health Center, Inc. (CHC) is a nonprofit health care provider based in Middletown, CT, founded in 1972, offering medical, dental, behavioral health, and specialty services. It serves over 145,000 active patients and operates with a focus on the Patient-Centered Medical Home (PCMH) model. - The organization emphasizes outreach and access, using innovative service delivery models and technology, and runs related practice transformation programs through the Weitzman Institute, including training consortia and institutes for medical assistants and nurse practitioners. - CHC is one of Connecticut’s leading primary care providers, with a national footprint through affiliated initiatives but its core operations are in Connecticut, including locations like Meriden and New Britain (Connecticut). It is a multinational-sounding breakdown in the data, but the primary, active entity is CHC, Inc. in the U.S. - Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Headquarters: Middletown, CT; Founded: 1972; Website: chc1.com - Contact: Phone numbers listed (860-347-6971, etc.) User-specific note: - If you are looking for information specifically about Community Health Center of New Britain in New Britain, CT, this page focuses on CHC, Inc. in Connecticut generally and mentions New Britain as a locality in recruitment postings, but does not provide a dedicated profile for a New Britain location.
Clinic Type
Primary Care
Address
New Britain, CT 06051 (locations include 110 Mill St, New Britain; 44 Goodwin St, New Britain)
Phone
860-224-3642
WhereverYouAre@chc1.com
Opening Hours
Mon-Fri 8:00 AM–7:00 PM; Sat 8:00 AM–4:00 PM; Sun closed
Telehealth
Available (telehealth information referenced on site)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Day | Clinic Hours | Quest Hours: Monday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Tuesday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Thursday 8:00 AM - 7:00 PM / 8:00 AM - 5:00 PM; Friday 8:00 AM - 5:00 PM / 8:00 AM - 4:30 PM; Saturday 8:00 AM - 4:00 PM / 8:00 AM - 12:00 PM
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 5 out of 5 stars (based on individual patient review) (Not specified total count)
Patients praise
- Caring and professional medical staff
- Effective and attentive patient care from specific providers like Dr. Farb and Dr. Carr
- Generally prompt check-in and short wait times for some patients
Common complaints
- Inconsistent service quality due to staff turnover
- Reports of employee burnout and management issues within the organization
"We've been loving the pediatrics department at this health center. Dr. Farb is fantastic with kids, is always on time, seems to love his job..."
— Yelp review"...some reviews highlight inconsistencies in service due to changing staff dynamics. Service attitude: Many users commend the friendly and caring attitude of the staff, especially mentioning Dr. Carr's empathetic approach..."
— Wheree.com review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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