The Hospital of Central Connecticut

Behavioral Health • New Britain, CT

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About

Behavioral & Mental Health at The Hospital of Central Connecticut in New Britain, CT offers outpatient psychiatry, medication management, and counseling services for children, adolescents, and adults. The program includes the Child and Adolescent Counseling Center and the Adult Counseling Center, with locations in New Britain and Southington. Clinical and administrative staff are fully bilingual and culturally competent, and all insurances are accepted.

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Clinic Type

Behavioral Health

Address

New Britain General Campus, 100 Grand Street, New Britain, CT 06052; Outpatient locations at 73 Cedar Street, New Britain, CT 06051; The Counseling Center locations at 98 Main Street, Suite 300, Southington, CT 06489; 98 Main Street, Suite 302, Southington, CT 06489

Phone

First Time Appointments: 860.224.5804 (New Britain General Campus)

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://thocc.org/locations/behavioral-mental-health

Services Offered

Outpatient Psychiatry and Behavioral Health
Behavioral & Mental Health
Child and Adolescent Counseling Center
Adult Counseling Center

Insurance & Payment

All insurances are accepted

Languages Spoken

English
Spanish
Other languages may be available via bilingual staff
bilingual staff (English/Spanish likely; exact languages not specified)

FAQs

First Time Appointments

860.224.5804

Para Español

860.224.5267

Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Liberty Integrated Behavioral Health): 3.0/5.0 (86)
Tebra (Mental Health and Psychiatry Services MHPS LLC): 5.0/5.0 (151)

Patients praise

Appreciation for compassionate and attentive therapists/clinicians
Effective support for medication management and mental health recovery
Helpful and supportive therapy sessions that provide comfort and guidance

Common complaints

Administrative incompetence and unprofessionalism (e.g., missed calls, unresponsive staff, lack of follow-up)
Concerns about medication management and pharmacy communication issues
Reports of poor experiences with intake assessments and perceived inadequate staffing levels
Frustration regarding discharge policies or scheduling inflexibility

"Providers are great!! Receptionists never pick up the phone barely at all which literally makes their jobs harder. I leave a message and they never get back to me."

— Liberty Integrated Behavioral Health review

"CMHA is a great place to go to for therapy and to get a case worker. My therapist and case worker have both helped me out tremendously and I'm forever grateful."

— CMHA Outpatient Behavioral Health review

"Sindhia is excellent! I am a shy person and she made me feel comfortable and at ease. She cares a lot... I feel supported and cared about at every appointment."

— Elite Health LLC testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].