Ellie Mental Health
Behavioral Health and Psychiatry • New Braunfels, TX • 1 in New Braunfels, TX (location-specific) locations
About
Ellie Mental Health in New Braunfels, Texas offers mental health therapy, psychiatry and medication management, group therapy, and counseling services. Located at 3016 Independence Drive Suite 105, the clinic provides in-person and online therapy with a team of licensed therapists and psychiatric providers. Services include individual therapy, couples therapy, family therapy, trauma-informed therapy, EMDR, and grief therapy, with clinic hours Monday through Friday from 9 AM to 6 PM.
Clinic Type
Behavioral Health and Psychiatry
Address
3016 Independence Drive Suite 105 New Braunfels, TX 78132
Phone
Not provided in extracted text
info@elliementalhealth.com
Opening Hours
Mon-Fri: 9AM to 6PM
Telehealth
Available (in-person or online as stated)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified beyond list of accepted insurances; some services may be self-pay or sliding scale.
Self Pay, Sliding Scale Fee, Insurances accepted as listed, Insurance accepted (as listed)
Languages Spoken
Pricing
Current Offers
Not specified — null (expires null)
FAQs
What services are offered at the New Braunfels clinic?
Mental health therapy services including Psychiatry/Medication Management and group therapy; compassionate care in person or online.
What are the clinic hours?
Mon-Fri: 9AM to 6PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Tebra: 5.0/5.0 (269 reviews)
- Birdeye: 4.2/5.0 (25 reviews)
- Birdeye: 2.7/5.0 (65 reviews)
Patients praise
- Patients feel heard and understood by specific providers
- Appreciation for compassionate and knowledgeable therapy services
- Effective medication management and personalized care experiences
- Professional and patient-focused office staff experiences reported by some clients
Common complaints
- Issues with billing practices and unexpected charges
- Reports of unprofessionalism or rudeness by front desk staff
- Concerns about therapist turnover and lack of consistency in care
- Dissatisfaction with communication regarding policy changes or medication management
- Challenges with insurance processing and refund requests
"Dallas and the whole staff are fantastic! The care of the patient comes first and I feel like not only does she listen but I am heard. She helps me succeed in life."
— Review for Affective Mental Wellness LLC"My counseling sessions with Jay Jeter and comfortable. Jay is extremely pragmatic and could tell that he genuinely cares about your well-being, instead of 'processing' you like a product on a conveyor belt."
— Review for Riverbend Counseling"Therapist was great but the billing is ridiculous. The office requests you sign a form so they can draft your co pays. They definitely draft but draft whatever they want without letting you know in advance."
— Review for New Braunfels Counseling CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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