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BenchMark Physical Therapy, New Bern

BenchMark Physical Therapy

Physical Therapy • New Bern, NC

About

BenchMark Physical Therapy in New Bern, NC offers physical therapy and occupational therapy services including instrument-assisted soft tissue mobilization, total joint replacement rehabilitation, and hand and wrist pain treatment. Located at 2026 Waterscape Way Suite 13 within the Carolina Colours Harris Teeter shopping center, the clinic provides individualized treatment with services such as exercise, manual therapy, electrical stimulation, and patient education.

Clinic Type

Physical Therapy

Address

2026 Waterscape Way Ste 13, New Bern, NC 28562

Phone

2522886925

Email

telehealth@urpt.com

Opening Hours

8:00 am to 6:00 pm

Telehealth

https://www.benchmarkpt.com/what-to-expect/telehealth/

Services Offered

  • Physical therapy
  • Occupational therapy

Team

  • BenchMark Physical Therapy New Bern Clinic — Clinic location

Insurance & Payment

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We work with most major insurance providers. Coverage varies by plan. Call to confirm in-network status and learn about self-pay options.

self-pay, insurance

Languages Spoken

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FAQs

What types of therapy are offered?

Physical therapy and occupational therapy with various treatments listed (e.g., Instrument-Assisted Soft Tissue Mobilization, Total Joint Replacement Rehab, Hand & Wrist Pain).

What should I expect at my first physical therapy appointment?

During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.

What should I bring to my first physical therapy appointment?

On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 5.0/5.0 stars based on individual provider reviews (e.g., Dr. Roger Hines, Eric James) (1 review per mentioned provider)
  • BenchMark Physical Therapy websites: 5.0 stars (noted on their respective websites) (Not explicitly specified)

Patients praise

  • Knowledgeable and professional staff
  • Friendly, caring, and welcoming environment
  • Effective rehabilitation outcomes and pain relief
  • Efficient scheduling and personalized care

Common complaints

  • One patient reported an injury caused by a different physical therapist prior to seeking care from Laura McDaniel, PT.

"Laura McDaniel is the best ever. I have gone to her for years. She is a comfort and a blessing besides being the best physical therapist I've ever been to."

— Healthgrades review for Laura McDaniel, PT

"Staff all treat you like family. Everyone greets you as you enter, like they are really happy to see you. Therapy has been helping me tremendously."

— Peak Performance patient review

"Great place for physical therapy – they are a wonderful group of highly-trained physical therapists that eliminate pain and give you the tools you need to remain pain-free."

— BenchMark Physical Therapy patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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