Orthopaedic Associates of Wisconsin

Physical Medicine and Rehabilitation • New Berlin, WI • Since 1962

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About

Orthopaedic Associates of Wisconsin (OAW) is a private, independent orthopaedic group in Wisconsin, founded in 1962 and headquartered in Pewaukee. They offer comprehensive orthopaedic care across subspecialties including hand and upper extremity, spine, arthroplasty (total joint reconstruction), sports medicine, foot and ankle, trauma, and physical/occupational therapy. The practice runs multiple locations (6 offices) in Wisconsin and provides related services such as MRI, orthopedic urgent care, and therapy. The user query mentions “New Berlin Therapy,” which aligns with OAW’s therapy services; however, the sources indicate therapy services are part of OAW’s offerings rather than a separate New Berlin location. Key details: - Industry: Hospitals and Health Care; Privately held - Founded: 1962; HQ: Pewaukee, WI - Services: Orthopaedics (hand/upper extremity, spine, arthroplasty, sports medicine, trauma), physical therapy, occupational therapy, MRI, orthopedic urgent care - Locations: 6 offices across Wisconsin (including Brookfield, Mukwonago, Waukesha, Pewaukee) - Contact: reply@orthowisconsin.com; +1 262-303-5055

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Clinic Type

Physical Medicine and Rehabilitation

Address

5330 South Racine Avenue New Berlin, WI 53146

Phone

262-303-5055

Email

rknowski@orthowisconsin.com

Opening Hours

Monday - Friday: 7AM - 8PM

Website

https://orthowisconsin.com/locations/new-berlin-wisconsin-therapy/

Services Offered

Physical therapy
Occupational therapy
Hand therapy
Sports rehabilitation

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Monday - Friday: 7AM - 8PM

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (aggregating Google and Facebook reviews): 4.8 out of 5 stars (aggregated across multiple platforms) (3,107 reviews (aggregate))
Better Business Bureau (BBB): Not rated (1 unresolved complaint) (1 complaint listed over a three-year period)

Patients praise

High levels of patient satisfaction with surgical outcomes, particularly joint replacements
Skilled and compassionate surgeons and medical staff
Helpful and supportive post-surgical communication systems (e.g., text support)
Positive experiences with physical and occupational therapy services

Common complaints

Reports of poor bedside manner or lack of compassion from some staff
Concerns regarding customer service and communication between departments
Instances of perceived dismissal of patient concerns (e.g., related to weight or specific medical needs)
Reports of expensive billing experiences

"I cannot begin to describe how wonderful Dr. Klement and his staff are! He just gave me a total hip replacement and everything went better than I could have imagined."

— Patient testimonial for Dr. Mitchell R. Klement

"I was told they wouldn't help me because I am overweight. They wouldn't even give me a hip injection. I have been suffering for about a month now."

— Negative patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].