Mass General Brigham

Primary Care • Natick, MA • Since 1994

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About

Mass General Brigham (MGB) is a not-for-profit, integrated health system based in Greater Boston (founded 1994; formerly Partners HealthCare). It includes major hospitals such as Massachusetts General Hospital and Brigham and Women’s Hospital, along with affiliated institutions and a health plan. It has faced regulatory scrutiny over costs and expansion, and has undergone restructuring and union activity in recent years. Regarding Natick and Primary Care: The available highlights do not specify a Natick-based primary care clinic within MGB.

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Clinic Type

Primary Care

Address

307 West Central Street Natick, MA 01760

Phone

508-820-8383

Email

patientbilling@partners.org

Opening Hours

8:00 a.m.–5:00 p.m.

Website

https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/locations/mass-general-brigham-natick-primary-care

Services Offered

Internal Medicine
Primary Care

Team

Hadia Tirmizi — MD
Jo-Ann Suna — MD
Jennifer Saenz — DO, MPH

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does this location provide?

This location provides caring, comprehensive primary care for adults.

Photos

What Patients Say

Overall sentiment across review platforms: positive

Mass General Brigham official provider pages: 4.5 to 4.7 out of 5 stars (varies by provider) (Varies by provider (e.g., 60-88 reviews per provider))
Boston Consumers' Checkbook: Generally high (not explicitly quantified numerically on Checkbook) (10 reviews (Urgent Care location))

Patients praise

Professional and thorough care
Efficient and timely service (urgent care)
Friendly and compassionate staff
Clear communication from providers

Common complaints

Specific complaints are not widely aggregated or public for the primary care clinic itself; most available sentiment relates to high patient satisfaction scores for providers.

"They are very professional and make me feel comfortable."

— Patient review on Mass General Brigham provider page

"They are very excellent at what they are doing, very professional and they good taking care of their patients."

— Boston Consumers' Checkbook review of MGB Urgent Care Natick

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.