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Natchitoches Regional Medical Center, Natchitoches

Natchitoches Regional Medical Center

Behavioral Health • Natchitoches, LA

About

Behavioral Health Services in Natchitoches, Louisiana operates Insights, a 15-bed inpatient psychiatric facility for adults ages 40 and above experiencing acute psychiatric symptoms. The program offers private patient rooms, individual and group therapy, medication management, and comprehensive discharge planning with a multidisciplinary treatment team. Pre-admission screenings and transportation are provided, and Medicare, Medicaid, and most major health plans are accepted.

Clinic Type

Behavioral Health

Address

1450 Keyser Ave, Natchitoches, LA 71457

Phone

(318) 214-4380

Email

unsubscriberequest@constantcontact.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health

Team

  • Insights — Inpatient Psychiatric Facility Program within Natchitoches Regional Medical Center

Insurance & Payment

—

Languages Spoken

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FAQs

What is Insights?

An inpatient psychiatric program for ages 40 and above with specialized mental health services.

What services does Insights provide?

Private patient rooms, individual, group, activity, education and family therapy, medication management, comprehensive discharge planning, multidisciplinary treatment team.

Who can refer to Insights?

Physicians, healthcare professionals, nursing care centers, hospitals, friends and family members may refer an individual to our programs 24 hours a day.

Does Insights discriminate on any basis?

This facility does not discriminate on the basis of race, color, national origin or disability.

Is there pre-admission screening and transportation?

Insights provides confidential pre-admission screenings and transportation to and from the unit.

What payment plans or insurance coverages are accepted?

Medicare, Medicaid/Magellan and most major health plans cover services for qualified patients.

How can I contact Insights for more information?

For more information, please call (318) 214-4380.

Awards & Accreditations

  • Awards/Recognitions page mention

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Natchitoches Behavioral Health Clinic): 2.7/5 stars (9 reviews)
  • Rehab.com (Natchitoches Regional Medical Center Behavioral Health): 4.3/5 stars (412 reviews)

Patients praise

  • Some patients report positive experiences with specific providers and staff members who are described as caring
  • Appreciation for certain treatment programs and effective therapy services

Common complaints

  • Reports of rude, unprofessional staff and receptionists
  • Long wait times and difficulties with scheduling or rescheduled appointments
  • Concerns regarding lack of empathy and poor treatment experiences
  • Dissatisfaction with medication management and treatment approaches

"This is hands-down one of the worst places I’ve ever been. It took me three hours to get my first appointment then they rescheduled me the following appointment."

— Birdeye review (Natchitoches Behavioral Health Clinic)

"This place really cares. NP Jessica Peluso is great along with her staff."

— Rehab.com review (Natchitoches Regional Medical Center Behavioral Health)

"I have never in my life been treated so poorly. The people who work at this place lack professionalism, empathy, kindness, and humbleness."

— Rehab.com review (Natchitoches Regional Medical Center Behavioral Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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