Family Medicine Nappanee Team

Family Medicine • Nappanee, IN

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About

Family Medicine Nappanee Team is a family medicine clinic located at 1953 Waterfall Dr Ste A in Nappanee, Indiana. The clinic provides family medicine, primary care, and general clinic services as part of Saint Joseph Health System.

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Clinic Type

Family Medicine

Address

1953 Waterfall Dr Ste A, Nappanee, IN 46550

Phone

574-773-4101 / 574-773-5483

Email

beremarkable@mercyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sjmed.com/location/family-medicine-nappanee-team-0

Services Offered

Family medicine
Primary care
Clinic services (general)

Insurance & Payment

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Languages Spoken

English
Vietnamese
Hindi
Punjabi
Russian
Tagalog
Dutch
Japanese
French
Korean
Arabic
Burmese
German
Chinese
Spanish
English (notice language services)

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Google): 4.5/5 stars (79 reviews)
Healthgrades (Dr. Kendell Stephens): 4.4/5 stars (12 ratings)
WebMD (Dr. Eric Miller): 4.5/5 stars (14 ratings)
Healthgrades (Dr. Alfred Schlorke): 5/5 stars (5 ratings)
Healthgrades (Dr. David Coil): 3.9/5 stars (13 ratings)

Patients praise

Compassionate and attentive bedside manner
Doctors who listen to concerns and take time to explain treatments
High patient satisfaction with specific providers and their clinical care skills
Staff described as amazing or kind in positive reviews

Common complaints

Scheduling and availability issues (e.g., long wait times for appointments, spotty availability)
Negative experiences with office staff (e.g., perceived rudeness, unprofessionalism, scheduling errors)
Feeling unheard or dismissed regarding health concerns or requests for second opinions

"Dr Stephens listens to your concerns before jumping to one certain treatment. He’s great with kids. He always goes the extra mile."

— Healthgrades Review

"Her availability is spotty at best. She is unwilling to accommodate even when it was an error on the part of her staff. Twice we have been turned away due to a scheduling error."

— Healthgrades Review

"Totally inept and staff lacks professionalism. You have choices for care in Nappanee and surrounding communities. Please, please, don't make Dr. Houck and this clinic one of your options."

— Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.