North Shore Ear Nose and Throat

Ear, Nose, and Throat (ENT) • Nahant, MA • Two offices on the North Shore locations

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About

North Shore Ear Nose & Throat Associates, P.C. (Danvers, MA) is a small medical practice specializing in head and neck care, including ear, nose, and throat services. Key details: - Locations: Danvers, MA (HQ) with two offices in Danvers; no Beverly or Nahant locations listed. - Contact: 978-745-6601 - Services: Comprehensive ENT care for families (ear, nose, throat, head and neck) - Categories: Healthcare, ear/nose/throat, head and neck specialty No explicit Nahant, Beverly, or additional MA locations are listed on their site. For exact service availability in Beverly or Nahant, consider contacting them directly.

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Clinic Type

Ear, Nose, and Throat (ENT)

Address

Danvers Office: 104 Endicott Street, Suite 100, Danvers, MA 01923; Beverly Office: 100 Cummings Center, Suite 136G, Beverly, MA 01915

Phone

978-745-6601

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nsenta.com/

Services Offered

Ear, Nose & Throat care
Audiology services
Hearing testing
Ear protection
Hearing aid fitting and dispensing
Facial plastic surgery
Cosmetic procedures (Juvederm, Restylane)
General ENT care for head and neck

Team

Dr. David Chrzanowski, Board-certified facial plastic surgeon — Facial Plastic Surgeon

Insurance & Payment

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A Good Faith Billing Estimate, prior to beginning care will be available for those to wish to self pay or not use their own insurance per the No Surprises Billing Act.

Languages Spoken

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FAQs

What services does North Shore ENT provide?

Complete medical services for the head and neck to serve all ear, nose & throat needs.

With which hospitals is North Shore ENT affiliated?

Affiliated with Salem Hospital, Beverly Hospital, Union Hospital, Addison Gilbert Hospital, Massachusetts Eye and Ear Infirmary, and Mass General Hospital.

Photos

What Patients Say

Overall sentiment across review platforms: positive

rater8 (Practice-wide): 4.88 out of 5 stars (based on approx 1,000+ ratings) (1,000+ ratings and 463+ comments across the practice)
rater8 (Dr. Richard Mugge): 4.9 out of 5 stars (168 ratings)
rater8 (Dr. Kevin Grafmiller): 5.0 out of 5 stars (88 ratings)
rater8 (Dr. Gonzalo Verdugo): 4.7 out of 5 stars (94 ratings)

Patients praise

Providers are often described as professional, thorough, and knowledgeable
Many patients report that doctors and staff listen closely to their concerns and provide clear explanations
General appreciation for the efficiency and timeliness of visits
Specific praise for kind, caring, and respectful bedside manner from several clinicians
Successful medical outcomes for procedures like sinus surgery

Common complaints

Reports of doctors appearing angry, intense, or avoiding eye contact during appointments
Complaints regarding perceived arrogance from some providers
Patients feeling unheard or that their concerns were minimized or dismissed
Perception that a provider prioritizes quick surgeries for financial gain

"Dr. Mugge is very caring, professional and kind. He listened to my concerns and we came up with a plan that I was comfortable with."

— rater8 patient review for Dr. Richard Mugge

"Dr. Verdugo is arrogant and doesn’t care to answer questions... We need a new doctor because he is just looking for patients to perform quick easy surgery on so he gets paid."

— rater8 patient review for Dr. Gonzalo Verdugo

"Excellent communicator. On time. Obviously, extremely knowledgeable and experienced."

— rater8 patient review for Dr. Kevin Grafmiller

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].