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MultiCare Indigo Urgent Care, Mountlake Terrace

MultiCare Indigo Urgent Care

Urgent Care • Mountlake Terrace, WA • Since 2015 • 1 (Shoreline) locations

About

MultiCare Indigo Urgent Care is a nonprofit urgent care network co-located with MultiCare in the Puget Sound region. It offers walk-in urgent care, virtual care, behavioral health, and prescription delivery, with a focus on accessible, friendly care. Locations listed include Spokane Valley, Coeur d’Alene (ID), Millwood (WA), Orting (WA), Federal Way (WA), and a growing presence in Renton (WA, opening Summer 2026). For Shoreline/Mountlake Terrace, Indigo’s expansion strategy shows continued growth in the Seattle area with co-locations and new clinics, alongside existing virtual care options in WA and ID. Contact details and current office list are available on indigohealth.com.

Clinic Type

Urgent Care

Address

Shoreline, WA

Phone

+12063659000

Email

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Opening Hours

Walk-in hours: 8 am – 8 pm daily

Telehealth

All appointments include In-Person and Video Visit options; telehealth available

Emergency Care

911 or emergency room for life-threatening conditions

Services Offered

  • Urgent care
  • Walk-in care
  • Virtual care? (indirect mention)
  • Emergency guidance

Insurance & Payment

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Payment collected at time of visit, Pricing options available on inquiry, Insurance, Self Pay

Languages Spoken

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Pricing

  • Pricing and payment options available on inquiry
  • Walk-ins welcome
  • All appointments booked currently (as per site)

FAQs

Do I need an appointment?

All appointments are currently booked; walk-ins accepted 8 am–8 pm.

How long are you able to wait for a visit?

Walk in anytime from 8 am to 8 pm and we will do our best to see you right away.

What are the appointment types?

In-Person and Video Visit options.

What should I do if it’s an emergency?

Dial 911 or visit your nearest emergency room.

How is payment collected?

Payment will be collected at the time of your visit.

What payment options are available?

Insurance and Self Pay.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google, magicpin: 4.6/5.0 (aggregated across major platforms) (1,763 (Google) / 55 (magicpin))
  • Yelp/Apple Maps: 3.2 - 3.5/5.0 (~109-110)
  • ComplaintsBoard: 1.0/5.0 (17 complaints)

Patients praise

  • knowledgeable and competent medical staff
  • pleasant, kind, and accommodating service demeanor
  • efficient care once seen by providers
  • convenient online check-in and scheduling system
  • accessible evening and weekend hours

Common complaints

  • long or unpredictable wait times
  • front desk customer service issues
  • unresolved complaints regarding billing or service quality

"These people are completely useless and the front desk lady knows nothing. Never go here they won't provide you with care for at least 4 to 5 hours"

— Yelp user review

"Staff were great from front desk all the way up the medical provider and everyone in between. I was a walk in and my wait time was half of what they said it may be. The whole thing was a great experience. I felt listened to and well taken care of-I would recommend this place to anyone I know in a heartbeat-thank you!!!!"

— Recent patient testimonial (May 2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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