Innovative Pain Care
Pain Medicine • Mount Pleasant, WI
Clinic Type
Pain Medicine
Address
3111 W Rawson Ave #235, Franklin, WI 53132; 201 N Mayfair Rd, Wauwatosa, WI 53226; Ascension Highland
Phone
414-259-7400
Christine.Sanders@surgerypartners.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Robert Alexander): 4.9/5 stars (564 reviews)
- Everyday Health (Dr. John Alexander): 5.0/5 stars (349 reviews)
- Birdeye (Non-Surgical Spine Center): 4.8/5 stars (321 reviews)
- Signe Spine & Rehab LLC: 4.87/5 stars (853 reviews)
Patients praise
- High patient satisfaction with pain relief outcomes
- Recognition for friendly, professional, and welcoming office staff
- Appreciation for non-surgical alternatives and thorough explanations of treatment plans
- Strong communication and attentiveness of certain providers
Common complaints
- Reports of rude or arrogant bedside manner from some providers
- Concerns regarding poor communication, unread MRI reports, or inadequate preparation for appointments
- Serious allegations of medical incompetence, including improper surgical procedures and dismissal of post-operative complications
- Complaints regarding administrative staff, long wait times, or disorganized office processes
"Dr Alexander and all of his staff were very kind and accommodating. My treatment has been very successful and appointments were quick, easy, and pain-free."
— Healthgrades (Dr. Robert Alexander)"This doctor is absolutely awful. He is so arrogant and rude to his patients and treats them like they are nothing."
— Healthgrades (Dr. Matthew McLaren)"I had a spinal injection done several years ago by dr. Johnson... My spinal cord was pierced and spinal fluid was leaking... I would not recommend dr. Donald Johnson nor the spinal institute of Charleston to anyone."
— RateMDs (Dr. Donald R. Johnson)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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