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Valley Eye and Vision Clinic, Moses Lake

Valley Eye and Vision Clinic

Optometry • Moses Lake, WA

About

Valley Eye & Vision Clinic in Moses Lake, WA offers full-service eye care for families, including comprehensive eye exams, dry eye therapy, myopia control, and fashionable eyewear. The clinic emphasizes patient education, personalized care, and accessible appointments for eye emergencies or scheduled visits. Contact: 509-884-9595 or 509-766-1880. Based in Moses Lake, serving primarily U.S. patients with a small team and a focus on patient comfort and clear explanations of procedures.

Clinic Type

Optometry

Address

845 E. 3rd Ave. Ste. 11, Moses Lake, WA 98837

Phone

509-766-1880 (Moses Lake)

Email

bc@example.com

Opening Hours

See location hours: Moses Lake: Mon–Fri 8:00 AM – 5:30 PM; Sat & Sun Closed; East Wenatchee: Mon–Fri 8:30 AM – 5:30 PM; Sat & Sun Closed

Emergency Care

https://valleyeyeandvision.com/service/emergency-eye-care/

Services Offered

  • eye care for all ages
  • comprehensive eye exams
  • dry eye disease
  • contact lens exams, fittings, & brands
  • myopia control
  • eye disease diagnosis & management
  • brands
  • sunglasses
  • frames & lenses
  • diabetic eye exams
  • children’s eye exams
  • adult & senior eye exams

Technology & Equipment

  • modern diagnostic technology

Insurance & Payment

—

Credit Card, Cash, Check, Medical Financing (not specified)

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Third-party aggregated reviews (labeled as Google): 4.6/5 (428 reviews)
  • Birdeye (Google/Facebook aggregate): 4.3/5 (13 reviews)

Patients praise

  • Friendly and courteous staff in some instances
  • Experienced and knowledgeable doctors
  • Clean and inviting environment
  • Positive workplace culture for employees

Common complaints

  • Long waiting times for appointments or within the clinic
  • Complaints regarding customer service and staff professionalism/rudeness
  • Perceptions of high pricing for glasses and lack of budget-friendly options
  • Delays in receiving ordered eyewear
  • Issues with prescription accuracy and communication

"Do not recommend. No price friendly options. Paid 350 out of pocket last year and almost 800 out of pocket this year... Will never return."

— Patient Review (via aggregator)

"Great friendly staff! The eye doctor was amazing with all three of my kiddos. He is very patient... made them feel safe and comfortable while making the experience fun for them."

— Patient Review (via Birdeye)

"I've been wearing glasses for 20 years and never once waited in a room for more than 5 to 8mins. I walked out, because there is no reason to have to wait that long..."

— Patient Review (via aggregator)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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