Mental Health | Grant County, WA

Behavioral Health • Moses Lake, WA

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About

Grant County - Renew (grantcountywa.gov/renew) is the county’s largest behavioral health provider, offering mental health and substance use recovery services, crisis stabilization, and developmental disability support. Formerly Grant Integrated Services/Grant Mental Healthcare, it operates six offices across Grant County and employs about 10 staff (with notable growth). It functions as a government agency in the Mental Health Care sector, serving Moses Lake and surrounding areas.

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Clinic Type

Behavioral Health

Address

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Phone

5097659239

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.grantcountywa.gov/769/Mental-Health

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Recovered.org (Grant Integrated Services): 4.03/5 (Not explicitly stated, but based on multiple user reviews and accreditations)
Birdeye (Samaritan Behavioral Health): 1.0/5 (1)
Healthgrades (Teresa Hutsell, ARNP): 5.0/5 (15)
Birdeye (Moses Lake Community Health Center): 4.6/5 (1,345)
Recovered.org (Renew Moses Lake): 3.5/5 (Not explicitly stated, but based on reviews/accreditations)

Patients praise

Specific providers (e.g., Teresa Hutsell, ARNP) are highly rated for warmth, attentiveness, and trustworthiness
Integrated care models are appreciated for coordinating physical and behavioral health needs
Some patients report feeling heard and valued during appointments with specific providers
General satisfaction with ease of check-in and friendly nursing staff in some clinical settings

Common complaints

Significant wait times for mental health services, with some reports citing waitlists of several months
Difficulties in scheduling appointments or accessing timely care
Some patient reports of staff being rude or dismissive
Frustration regarding lack of communication about status on waiting lists

"6-8 months waiting list. I’ve been on for 5. They won’t even tell me where I am on the list."

— Birdeye review for Samaritan Behavioral Health

"Teresa was warm and welcoming, and made me feel comfortable talking with her about my healthcare needs. I trust her and her judgement with my health."

— Healthgrades review for Teresa Hutsell, ARNP

"Doctors dont take the time to listen to you, they treat you like your illness is a mental thing. Then trying to make an appointment is difficult."

— Birdeye review for Moses Lake Community Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

‘Co-responders’ Bring Mental Health Expertise to 911 Calls — Oct 20, 2025
Grant County Unveils Community Health Plan to 2030 | Columbia Basin | yoursourceone.com — Jan 30, 2026
Distraught Man Talked Off Ledge by Grant County Deputy — Jul 2, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.