B. Scott Koontz, O.D.

Optometry • Morrilton, AR

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About

B. Scott Koontz, O.D. is an optometrist at Magie Smith Charton Eye Clinic in Conway, Arkansas, specializing in primary care optometry with emphasis on pediatric patients, contact lenses, and treatment of ocular disease. The clinic offers comprehensive eye care including routine and medical eye exams, cataract surgery, glaucoma care, diabetic eye care, and retinal evaluation and surgery.

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Clinic Type

Optometry

Address

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Phone

501-327-4444

Email

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Opening Hours

Monday–Friday 9:00 a.m. to 5:00 p.m.

Website

https://msceyeclinic.com/b-scott-koontz-o-d-2/

Services Offered

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Team

B. Scott Koontz, Doctor of Optometry — O.D.

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (for Dr. Koontz): 4.6/5 (9 reviews)
WebMD (for Dr. Koontz): 5/5 (1 review)
MapQuest (for Magie Smith Charton Eye Clinic): Extremely low, with multiple negative reviews (Not explicitly stated, but includes several detailed complaints)

Patients praise

Dr. B. Scott Koontz is described as thorough, thoughtful, and caring by patients
Patients report long-standing trust in Dr. Koontz's professional abilities
High individual satisfaction ratings for Dr. Koontz specifically

Common complaints

Poor patient customer service and rude staff interactions
Concerns regarding patient safety, specifically lack of assistance for elderly patients after dilation
Frustrating experiences with office communication and appointment scheduling
Negative reports regarding workplace management and internal clinic culture

"Very good doctor, thorough, thoughtful and caring."

— Birdeye review for Dr. B. Scott Koontz

"Absolute trash. This place is literally the blind leading the blind. I've watched them just roll 3 old people out the door eyes dilated, with no assistance."

— MapQuest review for Magie Smith Charton Eye Clinic

"I have been seeing Dr. Koontz for a long time he's a great eye doctor... I highly recommend him if you ever want or need one."

— Birdeye review for Dr. B. Scott Koontz

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Koontz receives Excellence in Construction award – KVOM 101.7 — May 12, 2026
Koontz sponsors contractor safety meeting – KVOM 101.7 — May 8, 2026
Koontz sponsoring Entergy Contractor Safety Advisory Board meeting – KVOM 101.7 — May 7, 2026
Koontz working on major powerplant project in Montana – KVOM 101.7 — Jun 18, 2026

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.