Primary Care | Virginia & West Virginia - Valley Health
Primary Care (Family Medicine, Internal Medicine, Pediatrics) • Morgantown, WV • Since 1993
About
Valley Health is a nonprofit health system serving Virginia and West Virginia, with a network of hospitals and primary care services focused on patient-centered care. Key details: - Headquarters: Winchester, Virginia; founded 1993 - Region: Virginia and West Virginia (Top of Virginia), with locations in Winchester, Luray, Front Royal, Woodstock, and more - Hospitals include Winchester Medical Center and several regional facilities; dedicated to advanced medical services and community health - Contact: main phone 540-536-8000; marketing email marketingmail@valleyhealthlink.com - Website: valleyhealthlink.com
Clinic Type
Primary Care (Family Medicine, Internal Medicine, Pediatrics)
Address
220 Campus Boulevard, Winchester, VA 22601, US
Phone
+15405368000
rlayne@valleyhealthlink.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Valley Health Winchester Family Practice | Jubal Early): 3.3/5 (44 reviews)
- Birdeye (Valley Health Shenandoah Memorial Hospital Family Medicine | Strasburg): 3.8/5 (31 reviews)
- Momentary Labs (Valley Health War Memorial Hospital): 5/5 (126 surveys)
- US News (Valley Health Shenandoah Memorial Hospital): 4/5 (Patient Experience Score)
Patients praise
- Patients often praise specific providers for being attentive and thorough
- Many reports of effective and professional care, particularly in hospital settings
- High patient satisfaction ratings for nurse and physician communication at certain hospital facilities
- Some patients report feeling well-listened to and treated with respect by medical staff
Common complaints
- Concerns regarding staff communication, particularly with receptionists
- Long wait times and difficulties in securing appointments
- Reports of perceived dismissiveness or lack of attentiveness from medical providers
- Frustration over perceived focus on financial gain over patient care in some clinics
- Inconsistent quality of care reported across different locations
"Very offput with how the receptionists handle interactions I will be looking for a new pediatricians office."
— LocalityBiz Review"I have waited for 3 hours for a doctor to see me about a blood clot... I was not asked questions, my blood wasn’t taken... I do NOT recommend this place !!!"
— Birdeye Review"My doctor is Dr. Gusic and she really takes time with me and makes me feel understood with my questions and concerns."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Valley Health Opens New Outpatient Medical Facility in Winchester — Sep 15, 2025
- Valley Health Expands Access to Care with Move of Primary Care to New Facility — Dec 1, 2025
- Gail Hedges, FNP-C | Valley Health — Aug 21, 2025
- Valley Health Announces Leadership Transitions In Family Medicine, Internal Medicine, And Pediatrics - Valley Health — Apr 23, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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