The Jackson Clinic
Urgent Care • Montgomery, AL • 3 urgent care locations (Montgomery, Pike Road, Prattville) locations
Clinic Type
Urgent Care
Address
Montgomery Urgent Care: 1801 Pine Street, Suite 103, Montgomery, AL 36106; Pike Road Urgent Care: 9521 Vaughn Road, Pike Road, AL 36064; Prattville Urgent Care: 1840 East Main Street, Prattville, AL 36066
Phone
334-240-2334 (Montgomery)
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Opening Hours
Montgomery Urgent Care: Monday–Friday 8am–6pm; Pike Road Urgent Care: Monday–Friday 8am–6pm; Prattville Urgent Care: Monday–Friday 8am–6pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at The Jackson Clinic urgent care locations?
Treatment for a variety of acute ailments including mild allergic reactions, cuts/burns/bites, falls/sprains/broken bones, cold/flu, pink eye, ear infections, sinus issues, bronchitis, strep throat.
What are the hours for Montgomery Urgent Care?
Monday-Friday 8am-6pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- AFC Urgent Care Prattville: 5.0/5.0 (1812)
- Fast Pace Health Urgent Care Prattville: 4.9/5.0 (373)
- MedHealth Urgent Care Montgomery: 4.2/5.0 (64)
- Your Doctor's Office PC Montgomery: 3.1/5.0 (157)
- OurMed Montgomery: 2.9/5.0 (113)
Patients praise
- Convenient location and walk-in availability
- Extended hours including weekends and evenings
- Generally friendly and compassionate individual staff interactions (at some locations)
- Efficient service for minor medical needs (when not busy)
Common complaints
- Long wait times for appointments and while in the clinic
- Unprofessional or poor bedside manner of medical staff/providers
- Administrative and office inefficiency (e.g., billing errors, difficulty with prescription refills, lost medical records)
- Lack of communication and follow-up regarding test results or care plans
- Difficulties with front desk and scheduling processes
"Genuinely one of the worst experiences I have had at an urgent care. I made an appointment for 1:30 and arrived at 1:15, but was not seen until after 2. Once they pulled me back, I sat in a room for 35 minutes before a physician came to see me."
— LocalityBiz review for AFC PriMed Prattville"The provider (Shelley Byrd) was unprofessional, biased, tone deaf, and had terrible bedside manner... Using biases and assumptions to treat people rather than their presenting problems, medical history, and the basic standard of care is unethical and wrong."
— LocalityBiz review for The Jackson Clinic (Montgomery)"I visited this Facility on 20 May for a medical emergency. My experience was all positive. I give ALL of you FIVE stars! The front desk receptionist was awesome(very professional and very caring)."
— Birdeye review for MedHealth Urgent Care (Montgomery)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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