Modesto, CA Family Doctors

Patients praise

• Physician willingness to listen and spend quality time with patients
• Clear and effective communication of medical information
• Compassionate, professional, and knowledgeable care
• Helpful and patient-centered staff in some offices
• Effective management of chronic conditions and preventative health goals

Common complaints

• Long hold times on phone calls
• Difficulty scheduling and frequent last-minute appointment cancellations
• Issues with staff professionalism, specifically perceived rudeness and impatience
• Challenges obtaining timely referrals and lab follow-ups
• High turnover of administrative staff