Family Medicine in Mission, TX - McAllen - South Texas Health System

Primary Care • Mission, TX

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About

Primary Care

300 East Mile 3 Road, Unit 190, Palmhurst, TX 78573

956-997-3344

complaint@jointcommission.org

Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

Birdeye (Mission Regional Medical Center): 4.3 out of 5 stars (1,886 reviews) (1,886)
Medicare.gov (Mission Regional Medical Center): 3 out of 5 stars (631 (HCAHPS survey))
rater8 (Dr. J. Matthew Johnson): 4.9 out of 5 stars (859 ratings)
rater8 (Dr. Samuel Alonzo Ramirez, Jr.): 4.9 out of 5 stars (873 ratings)

Patients praise

Patients praise family medicine physicians for being attentive, professional, and thorough
Many providers in the area are noted for excellent bedside manner and taking time to listen to patient concerns
High recommendation rates for individual family medicine practices and specific hospitals

Common complaints

Hospital involved in investigation regarding birth tourism allegations (Mission Regional Medical Center)
Reports of disorganized staff, long wait times, and difficulty contacting nurses at some facilities
Complaints of dismissive or condescending behavior by some providers in related hospital systems

"Dr. Johnson is a good listener and takes the time necessary to evaluated my needs."

— rater8 Patient Review

"Dr. Moreno tended to him immediately & made him feel at ease! All the doctors are AMAZING & always tend to our needs!"

— Family Physicians Clinic Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

South Texas Health System Partners With Texas DPS Troopers Foundation To Host Second Annual Troopers, Toys & Teddy Bears Toy Donation Drive | South Texas Health System — Nov 19, 2025
South Texas Health System Hosts Special Breast Cancer Awareness Luncheon To Launch Its Cinco de Mammo Initiative | South Texas Health System — May 6, 2026
Think Pink Mammograms | South Texas Health System, Edinburg, TX — Sep 25, 2025
South Texas Health System Partnering With South Texas Blood & Tissue to Host Three-Day Community Blood Drive | South Texas Health System — Feb 17, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.