RGV Endocrine Center

Obesity Medicine • Mission, TX • Since 2018

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About

RGV Endocrine Center is a private medical practice in McAllen, TX specializing in endocrine health, including medical weight loss, diabetes management, thyroid issues, PCOS, and related conditions. Founded in 2018 and led by a small team, the clinic focuses on weight loss within the broader scope of endocrinology, offering services tied to metabolism and hormone health. Key facts: - Location: McAllen, Texas (HQ at 1400 E Ridge Rd; second office at 1900 S Jackson Rd Ste 1) - Services: Medical weight loss, diabetes care and technology, thyroid nodules, hypothyroidism, adrenal disorders, Cushing’s syndrome, PCOS, and other endocrine conditions - Contact: 956-307-3234; 956-340-4222 Mission alignment: Provide medically supervised weight loss within an endocrine framework to address underlying metabolic and hormonal factors for patients in the Rio Grande Valley.

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Clinic Type

Obesity Medicine

Address

McAllen, TX

Phone

956-340-4222

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.rgvendocrine.com/services/weight-loss

Services Offered

Endocrinology
Diabetes
Thyroid
Hormone & Weight Loss
Medical Weight Loss
Weight management
Diet and exercise counseling
Hormone-related treatments
Blood tests/diagnostic testing
Thyroid medication
Weight loss medicines
Dietary supplements
Hormone replacement therapy

Team

Gloria Ortiz, Board Certified in Obesity Management — MD, FACE, ECNU
Claudia Maldonado, Certificate of Advanced Education in Obesity Medicine (Obesity Medicine Association) — PA
Shanta Salinas, Certificate of Advanced Education in Obesity Medicine (Obesity Medicine Association) — NP

Insurance & Payment

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Medical supervision-based weight loss program payment, Not specified

Languages Spoken

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FAQs

What is medical weight loss at RGV Endocrine Center?

Medically supervised weight loss treatments with diet/exercise counseling and potential hormone-related treatments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

RGV Endocrine Center Official Website: 4.94 out of 5 stars (691-693 reviews reported by practice website)
Birdeye: 4.9 out of 5 stars (958 reviews)
PeptideIQ: 4.7 out of 5 stars (20 reviews)

Patients praise

High patient satisfaction regarding Dr. Gloria Ortiz's attentiveness and communication style
Patients appreciate the detailed explanations and ease of understanding medical information provided by the doctor
Short wait times for in-office visits and availability of telehealth options
Professional and personable staff noted by many patients

Common complaints

Issues with billing and insurance processing
Complaints regarding administrative staff and perceived incompetence
Formal regulatory action taken by CMS in December 2024 regarding CLIA certificate limitations for laboratory testing (specifically cortisol)
Denial of services over minor unpaid balances

"Dr Ortis went into great detail to explain my medical condition. She was very knowledgeable and explained very well about my condition. Dr Ortis explained in my language not Drs medical terminology so I understood her."

— RGV Endocrine Center Testimonials Page

"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."

— Birdeye Review

"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.