ATI Physical Therapy
Physical Therapy • Mishawaka, IN • Since 1996 • 850+ clinics (ATI claim) locations
About
ATI Physical Therapy is a private wellness and physical therapy provider offering in-clinic, online, and hybrid services to help patients recover mobility and improve health. Founded in 1996 and headquartered in Downers Grove, IL, the company operates in 8 countries and employs about 3,223 people. It runs multiple U.S. clinics, with locations including Mishawaka, IN area via the Mishawaka address you provided (221 W Day Rd).
Clinic Type
Physical Therapy
Address
221 W Day Rd, Mishawaka, IN
Phone
(574) 256-9420
patientadvocate@atipt.com
Opening Hours
Mon-Fri 7:00 am to 7:00 pm
Telehealth
Online physical therapy / telehealth available; hybrid options mentioned
Services Offered
Insurance & Payment
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Not specified on this page; mentions that the team will verify insurance benefits before first visit and that ATI collaborates with major insurance carriers; insurance page lists in-network plans (not enumerated here)
Interest-free payment plan, Online payment management
Financing: Interest-free payment plan
Languages Spoken
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FAQs
What to expect when visiting ATI Mishawaka at 221 W Day Rd?
Initial evaluation about one hour, comprehensive evaluation, personalized treatment plan, and a commitment letter; telehealth/online options available; scheduling within 24-48 hours guidance.
What to expect at the Mishawaka clinic at 221 W Day Rd?
Your first visit lasts about one hour and includes a comprehensive evaluation and treatment by a licensed therapist, with review of medical history and diagnostics, and a personalized treatment plan.
How long are the clinic hours?
Hours are Mon-Fri 7:00 am to 7:00 pm.
Do you offer online physical therapy?
Yes, ATI offers online physical therapy options (telehealth) in addition to in-person visits.
How soon can I get an appointment?
ATI strives to offer appointments within 24-48 hours; if in-person slots aren’t available, hybrid or online therapy is available.
How can I pay for physical therapy?
The page mentions flexible payment options and online payment management, including possible interest-free plans and financial hardship discounts; specifics behind insurance verification are handled by the clinic.
Can I use my insurance for therapy at this clinic?
ATI collaborates with numerous major insurance carriers and will verify benefits before treatment.
Is there a way to learn more about insurance options before visiting?
Yes, you can visit the ATI insurance information pages linked on their site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9/5 stars (274 reviews)
Patients praise
- knowledgeable and friendly staff
- personalized and effective treatment plans
- caring and supportive environment
Common complaints
- billing errors and overbilling concerns
- frustrating experiences with centralized, off-shore customer service and call centers
- difficulties with insurance authorization communication
"Every single person I worked with was incredible. Friendly, knowledgeable, and caring. They never push you to do anything you're not comfortable with or ready..."
— ATI Physical Therapy official location page"ATI Physical Therapy has a complete lack of customer service... They started overbilling me halfway through my therapy without telling me."
— Better Business Bureau (general company complaints)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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